Operations Manager - Paelyt Solutions Limited Bachelor's Degree Job2021-11-29 11:53 Administrative / Management Lagos 245 views
Location: Lekki Pennisula, Lagos
Employment Type: Full-time
We are looking to recruit an Operations Manager who will contribute to the fulfilment of our business goals.
The Operations Manager is responsible for overall loan operation management and oversight of the loan support staff, recovery as well as customer care function.
The individual manages the processing, servicing, compliance and customer service functions for the Operations department.
Key Roles (Essential Job Responsibilities)
Manage the day-to-day workflow for the team
Manage personnel including reviews, training, escalations, metrics and compensation
Review and approve/decline loan activity (applications, disbursement, KYC, due diligence) in line with the approved processes of the organisation.
Calculate and track complex interest and fee accruals necessary for structuring or restructuring of loans.
Guide staff to reconcile daily disbursement and repayment activity to account for all daily cash transactions
Read and interpret complex legal credit agreements and related documentation working with legal team (when applicable)
Monitor and escalate past due principal, interest, and fees to ensure that the loan monitoring and loan recovery activities are managed in a timely fashion in line with approved processes
Lead or contribute to the documentation of standard operating procedures for all operations activities.
Ensure timely issuance of invoices, credit bureau reports and any other 3rd party reports
Provide information as requested by customers, business partners, lenders etc
Monitor internal reports and hold staff accountable for clearing items or updating comments
Collaborate with the commercial team to develop and launch new/revised products.
Help develop a culture of inclusiveness, accountability and motivation and drive optimal efficiency of the team.
Required Qualifications and Experience
Bachelor's Degree (2:1 or above) required from a reputable higher institution.
A minimum of 4 years of prior supervisory experience required.
Previous management experience a plus
Completion of National Youth Service Corps (NYSC) program or evidence of waiver
Graduate degree in business, Finance or an MBA is an added advantage.
Skills and Experience:
Minimum of 7 Years of work experience.
Ability to work on tasks with minimal supervision
Advanced knowledge of Microsoft Office products a plus
Excellent reporting and business writing skills
Exceptional written and verbal communication skills
Strong analytical, problem solving and proven decision-making skills
Experience with reading and interpreting loan documentation or related experience dealing with legal documentation is preferred
Reasonable understanding of modern business requirements
Think logically and clearly
Meet assigned deadlines
Effective communication and interpersonal skills
Excellent time management and organizational ability
Ability to create, review and update policies and procedures.
Application Closing Date
21st February, 2022.
How to Apply
Interested and qualified candidates should send their CV to: email@example.com with Job Title as the subject of the email.