Zoom Phone Specialist - Integrator Program Specialist Relevant Educational Qualifications Job3 months ago - Other categories - New York City - 143 views
Primary goal is to partner with the Zoom Phone Integrator Program Manager to certify Zoom Phone Partners & drive new Zoom Phone business through a fast growing partner community.
Additional goals include:
Develop & Co-Produced technical training materials along with the Zoom Phone Integrator Program Manager.
Maintain up to date current training materials for partner services certifications
Drive Partner Awareness & Expertise specifically in our Zoom Phone Integrator Program
Proactively attract new partners to go through the certification process to deploy Zoom Phone
Partner with Zoom Phone Channel Engineers to provide technical & sales expertise on Zoom Phone Integrator Strategy
Strategize with key partners to build Zoom Phone Business Development plans to maximize partner services revenue
Project Manage the certification process for partners in progress
Strengthen key partner relationships to drive explosive new business growth
Deliver on-site and virtual partner learning & customer engagements
Conduct needs assessment, develop and deliver partner qualification offerings, boot camps and train-the-trainer programs on Zoom Phone Integrator Program
Develop strategic National partner knowledge, address support inquiries and follow-up on items pertaining to Zoom Phone Integrator Program
Enhance Zoom Phone training content and effective touch points in the partner life cycle
Foster internal relationships to educate partners as well as internal Zoom teams on the value of Zoom Partner programs such as the Integrator Program.
Continually enhance product and operational process knowledge to maintain role as a Zoom Phone Integrator Program subject matter expert
Participate with cross-functional teams to support organizational goals
Willingness to flex hours to support global partners as needed
QUALIFICATIONS & SKILLS
5+ Telephony Deployment Experience
5+ years of proven Partner Channel Experience
Program Creation & Management Experience
SaaS Business Experience
Ability to present & influence executive decisions
Technical Content Creator Experience a plus (Live, Written & Recorded)
Strong presentation skills to create engaging messaging, training material and supporting resources.
Experience leading others with product/services training; best practices; demo and sales guides; learning and training materials.
Ability and aptitude to work within various mediums to coach & develop partner organizations.
Must understand business telephony (Cloud & Premises PBX)
Ability to evaluate complex processes and apply critical-thinking skills & develop new systems
Ability to work independently as well as part of a collaborative environment
Multilingual is a plus
Willing to travel
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We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.