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Zoom Phone Enablement Relevant Educational Qualifications Job

3 months ago Other categories Atlanta   74 views
Job Details

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are seeking an individual to drive Internal Zoom Phone Product/Process Strategy & Enablement to help the global sales organization proactively identify & progress phone sales opportunities. The primary goal of the role is to create and deliver content & strategic messaging to help Phone Specialists & Account Executives win more Zoom Phone business.

This role is intended to be very strategic as you create & drive internal awareness of the Zoom Phone offering & create processes to help operate more efficiently. It will be critical that the Strategy & Enablement leader is partnering with Marketing, Sales, Engineering & Communications teams to capitalize on significant market momentum.


  • Partner with Zoom Phone Sales leadership to develop phone specialist & the AE sales organization.

  • Conduct phone specialist, segment & vertical team needs assessment

  • Create & Deliver on-demand training content

  • Conduct live in-person and virtual sales training

  • Participate & deliver training for new hire boot camps

  • Scale Zoom Phone influence through train-the-trainer programs

  • Develop segment specific strategy knowledge & support inquiries and follow-up on items pertaining to Zoom Phone

  • Enhance Zoom Phone internal content and effective touch points in the sales cycle

  • Foster internal relationships to educate sales teams on the value of Zoom Phone as a strategic part of the business

  • Continually enhance product and operational process knowledge to maintain role as a Zoom Phone subject matter expert

  • Participate with cross-functional teams to support organizational goals

  • Willingness to flex hours to support global sellers as needed


  • Must understand business telephony (Cloud & Premises PBX)

  • 5+ years of proven Sales Enablement experience

  • Sales leadership experience a plus

  • Ability to work in a fast paced dynamic environment

  • Self motivated individual with the ability to work in a changing environment

  • Consultative seller with strong business acumen

  • Excellent communicator

  • Strong presentation skills to create succinct and engaging sales messaging, training material and supporting documents

  • Experience leading others with product training; sales best practices; demo and sales guides; learning and training materials.

  • Ability and aptitude to work within various medium to coach & develop individual sellers

  • Ability to evaluate complex processes and apply critical-thinking skills & develop new systems to improve workflow

  • Excellent skills in PowerPoint, Microsoft Word, Microsoft Excel, Google products

  • Ability to work independently as well as part of a collaborative environment

  • Fluency in 2 or more languages a plus

  • Willing to travel both domestically and abroad

  • Have a demonstrated, proven track record of driving for results

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual's age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Company Description
Zoomies help the world connect – and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.
We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.