Telesales Executive - Zedcrest Capital HND / BA / BSc Job

Location: Lagos

Employment type: Full-time

Job Summary

We are seeking an enthusiastic Tele-sales representative to proactively create a list of potential clients, surpassing sales targets by generating inflows that enhance our Asset Under Management and contribute to the retention of current clients through our diverse product offerings.

The ideal candidate should embody friendliness, professionalism, and a sincere dedication to understanding the requirements of our prospects and client base, enabling proactive addressing of various customer needs.

Responsibilities

Reach out to existing and potential customers to present our product and service offerings

Convert leads to deals for the Wealth Management team on a weekly performance basis.

Advise on a full range of products and services within the firm with the ability to cross-sell products.

Manage outbound calls to clients aiming at surpassing given sales target and to ensure proper documentation of all calls and sales delivery.

Call customers and update them about the company's products, services, or new launches.

Calls:

All calls must be handled with courtesy, professionalism and highest quality expected of our representatives.

All call scripts must be adhered to, and all calls must be handled in a timely manner applying the mandatory call.

You are expected to engage clients via channels assigned to you.

Chats:

All chats are expected to meet our required standard, and chat etiquette must be followed.

All chats must be acknowledged within the stipulated timelines and all queries must be solved immediately (where other stakeholders are not involved).

All available macros and provided replies relating to the respective chat must be applied.

All chats must be handled with courtesy, professionalism and highest quality expected of our representative.

Requirements

1 - 3 years of telesales or customer service experience.

Strong relationship management skills.

Ability to learn about products and services specification.

Good time management and organizational skills.

Negotiation skills.

Good communication and interpersonal skills.

Ability to maintain the confidentiality of sensitive information.

Impressive presentation skills.

Knowledge of Investment Products will be an advantage.

Hardworking and target driven.

Highly motivated and able to work in a fast-paced environment.

Application Closing Date

Not Specified.

Method of Application

Interested and qualified candidates should:

Click here to apply online

Zedcrest Capital is a full service capital management firm, with core interests in fixed income securities trading, asset management and proprietary investments.