Supervisor - Investigation and Resolution Unit Relevant Educational Qualifications Job3 months ago - Other categories - Minneapolis - 8 views
What you would do in this job
- Supervise Equal Opportunity Consultants, administrative assistants, and interns. Project manage work assignments, coordinate the assignment of duties, investigation report distribution and recommendations. Coach and empower staff in work; staff training and development; evaluate staff quarterly and annual performance.
- Coordinate work assignments for contracted services with external investigators.
- Act as a neutral party throughout investigatory process of all protected class discrimination and harassment reports and related complaints to determine whether internal policies aligned with federal, state law, local rules, or regulations were violated. Conduct and coordinate intake and investigations. Create investigation plans for each complaint. Interview complainants, respondents, witnesses, and other individuals, including conducting site visits; reviews records of past practices. Prepare and submit fact-finding reports. Participate in resolution to reports. Testify in legal proceedings.
- Mediate and utilize resolution and problem-solving processes to resolve internal reports.
- Work in collaboration with the OEO Director to engage leaders, managers, and supervisors in systemic change in practices, review of processes with an equity lens, and identify training needs for supervisors, managers, and employees on inclusion, bias, and anti-discrimination and anti-harassment related issues. Provide guidance, design, develop, present, and implement training.
- Partner with Occupational Health leadership on accommodation requests and reviews; and, training new managers.
- Revise and update policies and procedures for council-wide adherence. Apply policy and proper procedures to resolution of employee and customer complaints. Productively communicate policy and procedure to all employees within OEO and across the Council.
- Remain knowledgeable of federal and state law and regulations, and trends within OEO services related to discrimination, harassment, equal employment opportunity, affirmative action, Americans with Disabilities Act, as amended, Age Discrimination in Employment Act, Civil Rights Act Title VI, Title VII and other related practices, case law, statutes and regulations. Identify and integrate best practices into knowledge base and practice. Attend conferences, trainings and participates on Council committees that further the work of OEO.
What education and experience are required for this job (minimum qualifications)
Juris Doctorate (JD) and two (2) years of experience in the investigation and management of EEO, ADA, affirmative action or employment related complaints and mediating conflict, of which two (2) years must be in a supervisory/management position
Master's degree in social science, law, human resources, public administration or related field and three (3) years of experience in the investigation of EEO, ADA, affirmative action or employment related complaints and mediating conflict, of which two (2) years must be in a supervisory/management position
Bachelor's degree in social science, law, human resources, public administration or related field and five (5) years of experience in the investigation of EEO, ADA, affirmative action or employment related to complaints and mediating conflict, of which two (2) years must be in a supervisory/management position. Relevant experience may substitute for the degree requirement on a year-for-year basis.
What additional skills and experience would be helpful in this job (desired qualifications):
- Knowledge of equal employment opportunity and affirmative action program administration and principles of conducting investigations, including interview methods and techniques, conducting, planning, organizing and leading investigations, facilitation and preparation of reports and recommendations.
- Knowledge of state and federal laws governing standard investigative practices, equal opportunity, affirmative action, and civil rights laws, related case law, and the Minnesota Government Data Practices Act, due process and just cause standards sufficient to ensure the legality and defensibility of the investigation and protection of individual rights.
- Demonstrated experience working with diverse cultural and ethnic backgrounds of community and staff.
- Skill in development of policy, procedure, and process with an equity lens.
- Effective written and oral communication skills to communicate policies, procedures, and to present investigative reports, testify in proceedings, and conduct trainings.
- Skill in mediation, negotiation, problem-solving, analytical and conflict resolution.
- Skill in working with individuals in high stress situations in a compassionate, professional, and courteous manner and to diffuse and manage situations involving intense conflict.
- Ability to organize and conduct synthesis and analysis of varied and complex information and problems.
- Ability to establish and maintain effective working relationships with those engaged with in the course of duties.
- Ability to tolerate a high degree of ambiguity, while exercising independent judgment within established procedural guidelines.
- Ability to maintain confidentiality and professional relationships in dealing with sensitive, complex civil rights, legal and human resource matters.
- Ability to coordinate and distribute work appropriately, provide work instruction, and evaluate, coach, monitor work of staff.
- Ability to utilize computer technology used for communication, data gathering and reporting.
- Ability to work flexible work hours with some evening and/or weekend hours required.
What you can expect from us:
- We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
- We encourage our employees to develop their skills through on-site training and tuition reimbursement.
- We provide a competitive salary, excellent benefits and a good work/life balance.
More about why you should join us!
Union/Grade: Metropolitan Council Management Association (MANA)/Grade I
FLSA Status: Exempt
Safety Sensitive: No
What steps the recruitment process involves:
- We review your minimum qualifications.
- We rate your education and experience.
- We conduct a structured panel interview.
- We conduct a selection interview.
Once you have successfully completed the steps above, then:
Work Environment : Work is generally performed in a standard office setting. Some audits/investigations may require exposure to the outdoor weather conditions. Some positions may require travel between primary work site to other sites. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties of the position. Regular attendance is an essential responsibility.
If you are new to the Metropolitan Council , you must pass a background check, which verifies education and employment, covers driving record (if applicable to the job) and any criminal record. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council , you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email (see application details) .
We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:
- Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
- Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
- Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
- Dental insurance, life insurance and vision insurance
The following benefits are provided to all employees as part of working for the Council. You will have access to free:
- Well@Work clinic
- bus/rail pass valued at over $1200 per year
- parking at many job locations
- fitness centers at many job locations
- Employee Assistance Program
- extensive health and wellness programs and resources
At the Council, your work matters. Our employees drive the buses, plan the parks, support development, treat wastewater, and plan for future growth — all services that help the Twin Cities and its residents thrive.