Stock Controller HND / BA / BSc Job

Responsibilities

Stock management: Physical and system stock receipt and issuance; and stock taking.
Housekeeping: Cleaning the shop and following 5s standards to keep the shop neat.
Customer service: Log and resolve all customer issues and assist customers in their inquiry
Branding: Ensure that all posters, demos, and marketing materials are visible; and present themselves diligently as the face of the client.
Issuing and allocating stock and sales material to sales team.
Offer any support that the sales team requires
Performing reverse logistics on behalf of the sales team Stock management.
Receiving stock Issuance of stock to the customers and sales team working in the shop.
Tracking inventory movement and issuance, ensuring it is up to date Customer service and diagnostics.
Supporting customer Phone repairs through client-elected repair partners.
Giving client standard customer experience to all customers who walk into the shop, attending to all their requests.
Performing device swaps and cancellations.
Tracking all pending customer issues and ensuring quick turnaround time.
Other tasks are assigned to them by the supervisor.

Experience / Skills & Competencies / Education Required

HND / BSc in any field or tertiary training in customer service.
At least 2 years experience in customer care.
Basic Excel knowledge.

C & I leasing Plc is the foremost brand for finance leases, and other ancillary services in Nigeria. With a current market capitalization base of over N12 billion (approximately $100 million), a staff strength of over 2,000 people and operational offices in key locations in Nigeria and Ghana, th... read moree company takes pride in its track record of exceptional and qualitative service delivery.
Today, the C & I leasing Plc brand presence can be felt in major sectors in the Nigerian economy, providing specialized services, in Marine, Telecommunications, Oil and Gas, Equipment Rentals, Manpower Outsourcing and Transportation.
History
C & I Leasing Plc was incorporated in 1990 as a limited liability Company. Licensed by the Central bank of Nigeria to offer operating and finance leases and other ancillary services, the Company commenced full operations in 1991.
In 1997, C & I leasing Plc concluded a major restructuring and diversification project that saw its conversion to a public company with its shares listed on the official list of the Nigerian stock exchange as the only leasing and rental Services Company.
C & I Leasing Plc has enjoyed consistent growth over the years and has expanded its scope of business to cover major sectors of the Nigerian economy and indeed the west coast of Africa.
The company now has over nine divisions and subsidiaries under its auspices, making up the C&I Leasing group of companies.
Our Culture
The C & I Leasing brand has over the years been modeled to reflect a warm and friendly disposition. We believe strongly in the right of our customers to great service backed by our core values of fairness, integrity, responsibility, excellence and safety.
At C & I Leasing, Our employees address themselves on first name bases, and enjoy a relaxed and open work environment designed to encourage and foster innovativeness.
Our Vision
To become through innovation, the leasing and ancillary service company of choice for any discerning lessee in West Africa.
Our Mission
To provide customers with quality leasing and ancillary service solutions to meet their unique needs, supported by appropriate technology, in accordance with world-class systems and procedures