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Sr. Ops Specialist Relevant Educational Qualifications Job

3 months ago Administrative / Management Jobs Tempe   105 views
Job Details

Responsible for performing and developing expertise of Global Loan Operation's daily operations and providing operational support to internal business partners and or clients. Responsibilities may include but are not limited to: establishing and ongoing maintenance of loan accounts, researching or reconciling moderately complex information. Accountable for performing assigned standard and non-standard functions efficiently with minimal supervision and ensuring all regulations, procedures, and polices are adhered to. May act as a resource and may identify potential opportunities for improvement. Performs assigned activities required to support Global Loan Operations. Works under minimal supervision and has significant skill set that is applied to the essential functions. Utilizes knowledge or resources to resolve moderately complex issues, escalates complex non-routine problems. General operations functions may include, but are not limited to:

  • Implementation and maintenance of revolving loans in the Bank systems

  • Reviews, understands and translates loan documents and credit approvals for implementation and quality assurance

  • Analyzes, researches and resolves a variety of operational activities related to loans

  • Reviewing accuracy of Information or documents

  • Performs quality assurance of implemented items on the Bank systems

  • Processing fee, advance and repayment transactions

  • Provide training and support to business partners and junior team members

  • Reviewing reports and performing interest recalculations on a needed basis

  • Providing back up documentation for internal and external auditors


  • Ability to multi-task, handle high volumes, and support cross-functional teams

  • Strong written and verbal communication skills with ability to convey information

  • Able to independently research and solve simple to moderately complex scenarios

  • Solid networking skills, strong ability to establish relationships with internal clients

  • Strong attention to detail

  • Critical thinking with the awareness to know when to challenge or question

  • Aptitude for following process and procedures

  • High School Diploma or Equivalency PLUS

  • 2-4 years of related professional experience (banking/financial services industry or customer service) OR

  • 4-6 years of overall experience

  • Bachelor's Degree desired and may be considered as 1-2 years overall experience

For more than 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas forward, fast. SVB provides targeted financial services and expertise through its offices in innovation centers around the world. With commercial, international and private banking services, SVB helps address the unique needs of innovators.

Silicon Valley Bank is the California bank subsidiary and commercial banking operation of SVB Financial Group (Nasdaq: SIVB), and a member of the FDIC. Silicon Valley Bank and SVB Financial Group are members of the Federal Reserve System.

SVB Financial Group is an equal opportunity employer.

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Company Description
It takes a certain kind of person to work here. We’re passionate about making a difference. Helping our clients succeed. Bringing the future forward. We believe in giving team members what they need to do their best work every day.Join the team that’s driving innovation in banking today. SVB offers career opportunities in major technology hubs in North America, Europe and Asia. We also offer exciting opportunities for IT experts to help us develop our own platforms to serve the world’s game-changing technology companies.