Login for faster access to the best deals. Click here if you don't have an account.

Sr. Business Systems Analyst, eCommerce Relevant Educational Qualifications Job

3 months ago Other categories Broomfield   104 views
Job Details

The eCommerce group within Crocs is seeking a Senior Business Systems Analyst to help us plan new initiatives and usher existing initiatives throughout their lifecycle. The Business Systems Analyst is responsible for understanding, analyzing, collecting and documenting business and functional requirements. These deliverables are produced as a result of the individual's ability to interview stakeholders, differentiate between needs and wants, and organize around the highest value outcome for the business. Ultimate success will be measured upon final delivery, therefore the BSA is expected to stay engaged from "sunrise to sunset" on each assigned initiative. The types of initiatives will vary from a simple frontend/storefront content change to more complex business process re-engineering and/or systems integration.

Essential Duties and Responsibilities

  • Review and/or support the development of business cases as well as performing in-depth analysis to identify high-level business and functional requirements
  • Create and maintain requirements and functional documentation to support the development and QA processes while representing the business owner
  • Become a subject matter expert on the various systems, functions, and global processes of our eCommerce stack. Understand the technology solutions and tools in place to be able to convey the existing or changing technology to the business in a non-technical manner
  • Develop and maintain both high-level and detailed process diagrams that document the many functional areas of our eCommerce sites, system integrations, and data exchanges within and external to the Crocs stack
  • Support Project Managers throughout the fully project lifecycle as they execute projects
  • Collaborate with all functional groups within our eCommerce team: Dev, Ops, UX, QA, PM, Merchandising, Analytics, Digital Marketing, and regional representatives around the globe
  • Maintain and develop new relationships with external departments and teams within Crocs
  • Promote a collaborative, constructive, and open environment that encourages problem-solving, transparency, and information sharing
  • Coaching of other Business Systems Analysts as well as knowledge sharing with the eCommerce group
  • Other duties as assigned


  • eCommerce Department
    • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
    • Drives Results - Consistently achieving results, even under tough circumstances
    • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
    • Global Perspective - Taking a broad view when approaching issues, using a global lens
    • Courage - Handling conflict situations effectively, with a minimum of noise
  • Role
    • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
    • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
    • Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications
    • Resourcefulness - Securing and deploying resources effectively and efficiently
    • Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals
    • Builds Networks - Effectively building formal and informal relationship networks inside and outside the organization
    • Values Differences - Recognizing the value that different perspectives and cultures bring to an organization


  • Five (5) to eight (8) years of prior experience as a Business Systems Analyst or a similar role
  • Previous work experience on a brand e-commerce team or digital agency required
  • Salesforce Commerce Cloud experience highly desired
  • Understanding of e-commerce system architectures and e-commerce technology ecosystems
  • Past development or technical experience is a plus
  • Ability to multi-task across simultaneous projects and deadlines, processing and presenting information quickly to appropriate parties
  • Loves solving problems
  • Growth mindset with passion for continual learning
  • Comfortable with high pressure, high profile and fast-paced projects
  • Excellent communication
  • Excellent facilitation, collaboration, communication and presentation skills
  • Strong data collection/interviewing skills
  • Proficient with standard business analysis, business process definition and project management concepts and tools
  • Process Mapping experience required but not essential
  • Skilled in time management and establishing priorities
  • Cross-functional collaboration
  • Excellent verbal and written communication skills
  • Previous experience coaching or mentoring staff
  • Time spent using Jira and Confluence
  • Willingness to adapt to changing process and comfort with ambiguity

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Title: Sr. Business Systems Analyst

Job Level: Professional Individual Contributor

Career Level: CL5

Salary Range: $82,200 - $123,400

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.


apply now
apply now

Company Description
In 2002, we introduced the world to one of the most unique brands that anyone had ever seen: we were different and it made some people uncomfortable.
Now, hundreds of millions of shoes later, we make the world comfortable.A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world - and for good reason: since 2002, we've sold more than 300 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort and value.
Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are.