Spa Front Desk Officer Secondary School (SSCE) Job

We're seeking a friendly and organized Spa Front Desk Officer to join our spa team. As the first point of contact for our clients, you will be responsible for providing exceptional customer service, managing bookings, and maintaining a serene and welcoming atmosphere.

Key Responsibilities:


Greet and welcome clients, responding to their inquiries and providing information about our spa services
Manage bookings, cancellations, and rescheduling of appointments
Handle client payments, process transactions, and maintain accurate records
Maintain the cleanliness and organization of the front desk area
Provide general administrative support to the spa team


Requirements:


1+ year of experience in a customer-facing role, preferably in a spa or wellness environment
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Basic math skills and accuracy with cash handling
Female candidates are preferred for this role
Residing in or around Ikoyi is highly desirable

Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies. We know the role goo... read mored planning plays in any business and its associated costs, and the initial capital challenges faced by small a business, which is why we have developed solutions which ensure that the small business owners still have access to the technical skill but at a fraction of the cost. We aim to help entrepreneurs and small business owners get better business results with less cost.