Showroom Manager HND / BA / BSc Job
2024-07-12 09:25 Sales / Retail Lagos 109 viewsJob Details
Responsibilities
Supervise all daily operations at the show room
Supervise all sales and marketing activities in the showroom.
Provide training and support to sales reps who are falling short in terms of meeting up with targets/KPIs
create and maintain a strong visual appearance of the showroom by effectively executing merchandise plans and strategies.
Teach new employees about each product, as well as mentoring all employees on how to be a better salesperson.
Step in to negotiate discounts, promo offers with customers.
Monitor Store and Employee Key Performance Indicators
Supervise cash and payment systems in accordance with company procedures and policies.
Plan and implement store merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
Supervise selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
Supervise costs and overheads, and all factors affecting the profitable performance of the showrooms.
Compute commission and bonuses for sales’ rep and installers on a monthly basis and forward to district manager.
Provide quality service by enforcing quality and customer service standards.
Supervise all stock movement activities: in/out, transfer, sales etc
Ensure theshowroomis neat and tidy to attract clients and encourage them to patronise the business
Coordinate sales reps in carrying out their daily tasks and set clear targets and KPIs for them
Assist in budgeting and arranging of merchandise
Coordinate all aspects of customer complaints, compensation and home damage/s to ensure overall customer satisfaction.
Manage showroom inventory and ordering of materials.
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Company Description
The BEDMATE, furniture company in Nigeria was founded in 2002 ... read moreto offer Nigerians the very best in furniture products.
Our Showrooms display Furniture ranging from Home furniture, dining set, office furniture, etc. in Lagos (Ikeja, Lekki), Abuja, PH and gradually expanding to other part of the country.