Senior Relationship Manager - IT Horizons HND / BA / BSc Job

A system integrator ICT company with a clear focus in technology enabled solutions and professional services is recruiting for a Senior Relationship Manager.

Job Summary

The position is responsible for developing, maintaining and managing sales activities of the business within Lagos environs, as well as developing and implementing an innovative, growth-focused commercial strategy, focused primarily on new opportunities and markets.

Key Responsibilities for this Role

· Directing strategy towards the profitable growth and operation of the company.

· Represents the company externally to enhance and strengthen the company’s profile and optimises all business development opportunities.

· Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately

· Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives.

· Achieve growth and hit sales targets by successfully meeting set targets

· Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

· Work with the Head of Sales & Marketing to ensure consistent lead generation.

· Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.

· Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements

· Making accurate cost calculations to provide customers withquotations

· Achieve growth and hit sales targets of the organization through effective planning and budgeting.

· Design and implement a strategic business plan that expands company’s customer base and ensure its strongpresence

· Present sales, revenue and expenses reports and realistic forecasts to your linemanager

· Collaborate with Technical team on sales technologyinitiatives

· Ensure correct usage of CRM and other salesapplications

· Train and ensure adherence to salesprocess

· Contributes to team effort by accomplishing related results asneeded

· Ensurethatallsalesrepresentativeactivitiesareinaccordancewiththeguidelinesofthe Company’s Code ofConduct.

· Accomplishes marketing and organization mission by completing related results as needed.

· Protects organization's value by keeping informationconfidential.

· Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

· Liaise with vendors and other IT personnel for problemresolution

· Develops qualified leads and generate new business in line with the Company’s commercialtarget

· Builds effective relationships with potential clients and existingcustomers

· SpeakspositivelyandenthusiasticallyabouttheCompanyanditsproductsandservices to ensure that a professional company and brand image is provided at all times to customers andcolleagues

· Acts as spokesperson for the company at industryevents

Requirements for the Role

· University degree in a relevant discipline

· Master’s degree from a recognized University will be an advantage Relevant Master’s Degree is an advantage

· Membership of professional management associations will be an added advantage

· Minimum of 5 years’ work experience in ICT/Telecoms or related industry,

Location- Abuja

How to apply

· Please note the vacancy is in Abuja. Only interested and qualified candidates should send their CVs to career@ithorizonsng.com, using the tittle of the position as the subject of the email.

A system integrator ICT company with a clear focus in technology enabled solutions and professional services