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Senior Director, Primary Care Advisory Services Relevant Educational Qualifications Job

1 month ago Other categories New York City   125 views
Job Details

Job Summary

PCDC is seeking a Senior Director, Primary Care Advisory Services – California.

The Senior Director is passionate about community-based health care and the importance of building a high quality, affordable, accessible primary care sector to support healthy and thriving communities and health equity. The Senior Director plays a central role in the growth and expansion of PCDC’s training, technical assistance, and consulting business in California, with primary responsibility for creating and implementing an effective strategy to build PCDC’s technical assistance business. In addition, the Senior Director will collaborate on and co-lead projects across the country with other CQP team members as opportunities arise.

Working under the direction of the Vice President, Clinical and Quality Partners, and in close coordination with the Western Region Market Leader, the Senior Director is accountable for positioning PCDC as a leader in primary care in California, particularly in Los Angeles County. The Senior Director is responsible for creating and maintaining broad and deep relationships with providers, policy makers, health care systems, insurers, foundations, corporations, and others with an interest in primary care to drive new business, new funding opportunities, and new collaboration. The Senior Director maintains knowledge of local, regional, and national healthcare delivery system and trends, and applies that knowledge to support and inform PCDC’s business development and programs to serve California’s primary care system.


The Senior Director is primarily responsible for developing and delivering on new project/client engagements in LA County and across the State.

  • Business Development (40%)
    • Conduct market analyses, identify and explore business opportunities, and cultivate relationships across the spectrum of community health providers and through the West Coast, including primary care and behavioral health organizations and health plans.
    • Develop and maintain knowledge of California primary care markets, particularly Los Angeles County, and identify evolving trends, risks, and opportunities, and disseminate knowledge to inform PCDC’s business strategy and solutions.
    • Increase PCDC and personal profile/reputation through thought leadership (speaking engagements, presentations, committee participation, etc.) to drive client engagements.
    • Secure a minimum number of contracted engagements (mixture of grants, fee-for-service engagements, etc.) revenue (determined annually by Managing Director); contribute to achievement of departmental revenue goals.
    • Partner with the Western Region Market Leader to co-create and execute a business development strategy for the California technical assistance business that complements and aligns with the overall business development strategy for the region.
    • Respond to passive and active outreach from prospective clients and partners.
    • Coordinate with the CQP Leadership team to assign teams to manage individual engagements.
    • Develop and/or coordinate the development of new services and products to meet client needs.
    • Lead (or oversee) the development of engagement scopes, budgets, and contracts.
  • Client-Facing Engagements (40%)
    • Deliver training and technical assistance through client engagements, leveraging personal and team expertise, particularly in data-driven operations and financial improvement (e.g., revenue cycle, service line profitability, throughout time, quality incentives, etc.).
    • Provide senior-level sponsorship for work; monitor and support team performance on current engagements and grant/contract requirements, ensuring consistent, high-quality outcomes and deliverables for clients; ensure each engagement has appropriate project management, evaluation, and quality assurance structures.
    • Check-in with client engagement sponsors to ensure positive client experience.
  • Departmental Strategy (20%)
    • Develop and execute department strategy in cooperation with the VP and other Senior Directors.
    • Identify opportunities for internal operations improvement, present recommendations, and coordinate project teams in response.
    • Work across PCDC business lines in collaboration with other units, including the Communications team to develop and maintain collateral and other materials relevant to the unit, and the Advocacy team to ensure that policy issues regarding primary care transformation are flagged and addressed.
    • Support annual iterations of the Western Region Market Plan

Administration and Leadership: The Senior Director will work closely with the Western Region Market Leader to develop effective cross-functional approaches to grow PCDC’s reputation, business, and impact in the market. As the LA County office team grows, the Sr. Director may be responsible for staff supervision and development.

Reporting: The Senior Director reports to the Vice President, Clinical and Quality Partners, with close collaboration with the Senior Director/Western Market Leader.


  • Ten+ years senior level experience in primary care, behavioral health, health insurance, community health, or related field.
  • Demonstrated commitment to health equity and racial justice.
  • Based in California (preferably Los Angeles County)
  • Proven track record in business development
  • Knowledge, understanding of, and experience in leveraging health care financial, operational, and/or clinical data to drive organizational improvement (e.g., revenue cycle, service line profitability and planning, throughput time, quality incentives, etc.).
  • Critical Qualities:
  • Knowledge, understanding of, and experience in primary care, behavioral health, community health, and health systems as well as local market knowledge of California’s health care systems and payers.
  • Demonstrated experience leading consulting or internal improvement projects from scoping through impact evaluation; and the use of data to inform decision making.
  • Commitment to primary care as key to building healthy communities and health equity.
  • Strong interpersonal skills and proven ability to work and communicate effectively with a wide variety of people and organizations, and in culturally and ethnically diverse environments.
  • Experience building and facilitating relationships within and among various sectors including demonstrated success in business development
  • Self-motivated and enthusiastic to work in a start-up and entrepreneurial environment.
  • Preferred Master’s degree in public health, public/health administration, business, or related fields, or demonstrated equivalent experience.
  • Ability to travel around California and the West Coast, including a valid driver’s license, in addition to at least semi-annual travel to New York City.


This position will be 100% remote (working from home) only during the COVID-19 pandemic. During COVID-19, travel is restricted and not anticipated. Post-COVID-19, travel is anticipated to be 25% with a bulk upfront as the candidate gets up-to-speed and builds relationships across the state

We offer a competitive salary and comprehensive benefits package, including:

  • Medical
  • Dental
  • STD – company paid in NY
  • LTD – company paid
  • Life Insurance - company paid
  • Voluntary Life
  • 403(b) retirement
  • Flexible Spending account (FSA)
  • Dependent Care (DCA)
  • Commuter Benefits
  • Paid Family Leave
  • Generous paid vacation and sick time
  • Paid personal days
  • Paid holidays
  • Employee Assistance Program (EAP)

The Primary Care Development Corporation (PCDC) is committed to creating and maintaining a diverse and inclusive workplace. We are proud to be an equal opportunity employer. We give full consideration for employment to all qualified applicants regardless of race, color, creed, religion, sex, gender, gender identity or expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, age, disability or handicap, veteran status, marital status, pregnancy, genetic information or any other characteristic protected by applicable law.

How to Apply

For consideration you must include your cover letter, resume, salary requirements and available start date. Apply through the link below:


Company Description
Primary Care Development Corporation (PCDC): Catalyzing Excellence in Primary Care
Quality primary care is transformative and a cornerstone of healthy, thriving communities. PCDC, a nationally recognized 501(c)(3) community development financial institution (CDFI), catalyzes excellence in primary care through strategic community investment, capacity building, and policy initiatives to achieve health equity.
PCDC’s Clinical and Quality Partners (CQP) Practice partners with health care organizations, helping them understand their challenges, develop customized plans for change, define and achieve measurable outcomes and create lasting and sustainable impact for their organizations and those they serve.