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Senior Director, Cloud Managed Services Relevant Educational Qualifications Job

3 months ago Administrative / Management Jobs Westminster   98 views
Job Details

Coalfire Systems

Coalfire is an EEO employer. We celebrate diversity and are committed to respecting one another, embracing individual differences, and creating an inclusive environment for all employees.

Senior Director, Cloud Managed Services


Job ID: 2020-3485
Type: Regular Full-Time
# of Openings: 1
Category: Cloud Engineering


Leading cloud infrastructure providers, SaaS providers, and enterprises turn to Coalfire for help solving their toughest cybersecurity problems. Through the combination of extensive cloud expertise, technology, and innovative and holistic approaches, Coalfire empowers clients to achieve their business objectives, use security and compliance to their advantage, and fuel their continued success. Coalfire has been a cybersecurity thought leader for 20 years and has offices throughout the United States and Europe.


Coalfire's Cloud Managed Services (CMS) allows organizations to take full advantage of strategic sourcing of their cloud workloads that reside within highly regulated environments and allow Coalfire to deliver operational excellence. Coalfire's CMS enables organizations to reduce costs and operational burdens and enable organization to truly focus on their business without the burdens of managing infrastructure. Coalfire CMS will continue to address complex regulatory compliance, such as FedRAMP and HITRUST, while providing out world-class capabilities to address the needs of the Enterprise. Coalfire is searching for a Senior Director who will collaborate and further our capabilities within managed services and will have the ability to make sound decisions after carefully gathering and evaluating the facts.

We are looking for an objectives-driven, hands-on leader who is detail-oriented, time and cost-conscious, and a talented innovator. You will demonstrate an exceptional level of team building and the intuition to recognize and direct the varying elements of project and personnel demands that drive a successful cloud and security company forward. The following is a list of what you will be responsible for in this role.

Practice Development

  • Manage team, responsible for talent decisions regarding performance management, compensation and hiring
  • Collaborate across the organization to define and develop offerings
  • Bring creativity and knowledge domains to be successful in the development of service offerings
  • Develop, measure, and monitor success criteria and key performance indicators
  • Contribute to thought leadership and marketing efforts

Team Leadership

  • Provide mentorship and coaching to team members
  • Responsible for building a world-class team for managed services
  • Provide mentorship and coaching to team members
  • Manage the team to achieve bookings targets and successful delivery to our clients

Technical Presales

  • Be knowledgeable with Hyperscale Cloud Service Providers (AWS, Azure, Google Cloud)
  • Continuous professional development in maintaining industry specific certifications
  • Maintain strong depth of technical knowledge
  • Support scoping and selling follow-on and new service opportunities

Customer Success

  • Customer obsession and focus on client satisfaction and renewals
  • Assist and provide expert on-boarding and operational standard methodologies


  • 8+ years direct managed services experience
  • Since this role is essential to Coalfire’s initiative, you will have a rich history of growing the services, adoption, and retention.
  • Confirmed ability to drive continuous value
  • You will be a strong teammate, but still a self-starter
  • Possess exceptional verbal, written, social, presentation, and interpersonal skills.
  • Thrives in a multi-tasking environment and can adjust priorities on-the-fly while still having the ability to focus on details and be analytical
  • Good technical and problem-solving skills coupled with the ability to provide quick resolution to problems
  • Experienced in cloud strategy, adoption, and operations
  • Estimated travel is 25%. Since travel is based on customer and business need there may be more or less travel depending on location and needs of customers
  • Experience supporting cloud operations in Azure, AWS, and/or GCP
  • Experience within ticketing tool solutions such as Jira and ServiceNow
  • Ability to work independently and as part of a team with professional attitude and demeanor
  • Critical thinking, and ability to balance environmental requirements with mission needs
  • US Citizen



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Company Description
Coalfire is the cybersecurity advisor that helps private and public sector organizations avert threats, close gaps, and effectively manage risk. Our professionals are among the most talented in the industry, and each and every day, they strive to provide the unbiased assessments, advice, and innovative solutions that help our clients meet their specific challenges and build long-term strategies to protect their organizations. For nearly 20 years, we’ve been on the cutting-edge of one of the world’s most important industries – and we’re committed to making the world a safer place by solving our clients’ toughest security challenges.