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Salon - Retail Manager HND / BA / BSc Job

2024-06-10 08:50   Marketing / Business Development   Lagos   24 views
Job Details

We are looking for a Salon + Retail Manager for our flagship location in Ikoyi, Lagos. Your responsibilities will include, but are not limited to:

Managing the day-to-day operations in the salon and analyzing results
Managing salon staff + timetables
Managing the salon booking process + ensuring client satisfaction
Aiding in developing new structures and processes
Assisting in executing KA sales + marketing strategy
Liaising + networking with a range of stakeholders: senior management, suppliers, colleagues + partner organisations,

In summary, the main aim of the role is to ensure the smooth running of our salon, addressing/troubleshooting problems as they arise, managing staff and effectively communicating store activities to the Founder and other senior management.
We are looking for someone with the following non-negotiable characteristics:

Previous experience managing a salon or retail team (we will follow up on references)
A “people person” – someone who can get on with junior staff, senior management and customers alike
A problem solver who doesn’t just burden management with issues, but can think through and present potential solutions
A team player who truly wants to see the business succeed
Demonstrable professionalism and ambition, with an extremely strong work ethic
The ability to think on your feet without requiring constant instructions or validation
Excellent communication skills (both spoken and written)
Strong organizational, people + time management skills, with the ability to multi-task
Attention to detail
Self-discipline, a strong work ethic + trustworthiness
The thirst to keep learning

5 Days/Week based in Ikoyi. Some Sunday afternoon shifts required

Company Description
The natural hair boom of the past 10 years has been amazing. So many new products and tools on the market, and as the first Nigerian natural hair company, we'd like to think we have played a huge part in driving that growth! But we also understand that’s just made things much more confusing. H... read moreow do you know what’s actually good without having to spend so much money that you’re now having to consider tapping in to your future kids’ college fund?
Well, let us do the hard work! We simplify your natural hair journey by cutting through the overwhelming amount of information to customise a regimen specifically for you and bringing you products that work.