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Sales Operations Specialist - Bothell, Washington Relevant Educational Qualifications Job

1 month ago Graduate Trainee / Internship /industrial Attachment Washington, D.C.   115 views
Job Details

JOB SUMMARY

Primary responsibility is the day-to-day processing and scheduling of inbound sales and internal orders with emphasis on timely, accurate entry and booking.

ESSENTIAL JOB FUNCTIONS

  • Schedule and coordinate fulfillment of orders from entry to shipment.
  • Ensure accuracy of customer orders, shipping documents, taxes, etc.
  • Investigate and resolve customer service issues related to orders, shipments and invoices.
  • Complete other Oracle transactions including: Return Material Authorizations, credit and rebills, updating part numbers on existing orders, etc.
  • Liaison with Sales Support, Field Sales and Marketing personnel as well as Credit, Planning and Shipping departments.
  • Create and maintain customer information and support install database.
  • Communicate acknowledgement of an order or any change to an order to the customer.
  • Comply with established policies/procedures to conform to ISO requirements.
  • Special projects as assigned.

MINIMUM REQUIREMENTS

Knowledge/Experience

  • Experience with Oracle order entry processes;
  • Associates degree in Business related field, or equivalent education/experience;
  • Experience with scheduling orders and shipments in a manufacturing environment;
  • Experience in a medical device company;
  • Experience in a small, goal driven, and dynamic organization

Skills/Abilities

  • 3+ years Order Processing and Fulfillment experience with a strong customer focused mindset
  • Strong business acumen, including problem solving, critical thinking, and willingness to tactfully challenge status quo.
  • Excellent verbal and written communication skills;
  • Strong interpersonal skills; ability to excel in a team oriented environment;
  • Must be able to adapt well to a frequently changing, fast-paced environment;
  • Must be articulate and have strong customer service skills; professional on the phone and in office interactions;
  • Computer literate in Microsoft Office (Outlook, Word, Excel). Sales Force skills helpful.
  • Knowledge of import/export documentation requirements and international business practices preferred.
  • Ability to lift a minimum of 25lbs with or without accommodations

FUJIFILM Sonosite, Inc. offers a fantastic compensation package, including benefits, and a 401k program. Visit us today to learn more about our exciting technologies and how you can make a difference.

Company Description
FUJIFILM, Sonosite, Inc . We are an innovative and high performance culture with tremendous opportunities. People who work here are given the unique opportunity to contribute to the advancement of healthcare throughout the world. Headquartered in Bothell, WA USA, FUJIFILM Sonosite is represented by a global distribution network in over 100 countries. Since its inception, FUJIFILM Sonosite's lightweight, robust products have created and led the point-of-care ultrasound market. From sophisticated urban hospital emergency rooms to clinics in austere, remote villages, FUJIFILM Sonosite systems are used by over 21 medical specialties and provide clinicians around the world with a cost-effective tool for improving patient safety and workflow efficiency. FUJIFILM Sonosite holds a number of prestigious design awards and has in excess of 145 patents.