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Sales and Customer Experience Manager - TeamAce Limited HND / BA / BSc Job

2023-08-28 18:04   Sales / Retail   Lagos   144 views
Job Details

Location: Victoria Island, Lagos

Employment Type: Full-time

Job Summary

As a Sales and Customer experience manager, you work to enhance customers encounters with the company.

You ensure customers experience maximum satisfaction with the company's products and services.

You supervise the customer experience and service teams, direct and monitor their activities and train their members.

Responsibilities

Research and identify new companies or contacts and develop sales leads

Manage corporate accounts or agreements and attend to the needs of clients

Use in-depth product knowledge to increase sales

Reviewing customer feedback and resolving any issues to ensure repeat business

Developing marketing strategies and implementing advertising, promotional campaigns, and planning events (e.g., food and beverage deals) to increase business and boost interest in the Restaurant

Handle & manage in-coming group booking requests online and offline

Maintain customer satisfaction through the provision of problem-solving resources and ensuring these resources are available to staff

Manage opportunity pipeline by collaborating with different stakeholders to drive opportunities to success

Evaluate opportunities for partnerships, sponsorships, and advertising on an ongoing basis Responsible for all 3rd party partnerships, collaborations, and negotiations (brands and promoters)

Job Requirements

B.Sc / HND in Marketing, Business Administration, Hospitality, or relevant field required.

Minimum of 3 years of Marketing & Event experience within the hospitality

Strong people management, fiscal & budget preparation abilities are prerequisites

Available to start immediately.

Salary

N200,000 Monthly.

Application Closing Date

4th September, 2023.

Method of Application

Interested and qualified candidates should:

Click here to apply online

Company Description
TeamAce Limited - Our client, a reputable hospitality company