Retail Supervisor HND / BA / BSc Job

5: Mushin and IPaja - Lagos

Employment Type: Full-time

Core Responsibilities

Manage retail staff, which includes people working on the floor, in store, and the cashiers

Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures

Make sure pricing is correct

Work on store displays

Does Market research in order to identify new services and products

Recruit, Coach, counsel, discipline, and train employees

Evaluate self-on-the-job performance, as well as other staff

Identify market trends that appeal to customers

Ensure products are clean and ready to be displayed

Maintain inventory and ensure items are in stock

Analyze financial statements in order to enhance profit-making opportunities

Ensure promotions are accurate and in tune with the company’s standards

Utilize computers to record sales figures, for data analysis, and forward planning

Monitor local competitors

Maintain health and safety measures and store’s cleanliness

Organize and distribute staff schedules

Preside over staff meetings

Help, drive, motivate, and encourage retail sales staff to achieve sales targets

Handle customer complaints, issues and questions.

Implementing measures to avoid stock damages, theft, and wastage

Identify talent and coach the team to be the best performers that they can be.

To be responsible of opening, closing and running the shop in the absence of the Shop Manager

With these talents, you’ll deliver retail excellence to grow income and make a difference to the store and the people we serve.

Qualifications

Minimum of HND in a Business related field with 2-4 years experience.

Demonstrate strong interpersonal and customer service skills

Pays attention to detail

Ability to work under pressure safely and efficiently

Must have a Good Positive Attitude

Must be able to efficiently and effectively manage people in a retail environment.

Strong organizational and time management skills

Basic Financial skills

Excellent written, oral, and verbal communication skills

Must have PC skills, including the ability to use Retail software and Microsoft Office

Must live within close proximity to Mushin or Ipaja

Requirements:

An experienced supervisor used to managing a small team in a fast-paced customer-focused environment.

Great at giving amazing customer service, and able to translate that into sales

Inquisitive, ever-questioning and ever-improving

Passionate about our business

a ‘people person who finds it easy to get on everyone and is able to build strong working relationships with the people you work with

trustworthy and reliable as you will be an important part of a small team. Your team and your customers will depend upon you to do your job to the best of your ability at all times.

Friendly, flexible, positive, reliable, honest, and hard-working!

experienced as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you if

To do this, you should have experience working within a customer-focused environment and working as part of a team.

You should also have good basic arithmetic and a gift for dealing with people.

What we want from you:

Previous supervisory experience is ideal.

To be enthusiastic and want to create a fun place to shop.

Be creative - you will have a lot of autonomy with the management team to merchandise and demonstrate products to your customers.

To be dedicated to improve on what we currently do. We appreciate that at all levels, our employees bring with them some amazing ideas.

Finally, a passion for what we sell is going to be a plus point for you!

Salary

N80,000 - N100,000 / Month.

Application Closing Date

29th April, 2024.

How to Apply

Interested and qualified candidates should send their CV with Cover Letter to: hr.robecklocks@gmail.com using the Job Title and their Location as the subject of the mail

Robeck Locks established in 2001 out of a need to bring into the marketplace stylish lockset at affordable prices without compromise on quality, functionality and durability. We import and distribute a wide range of quality fashionable door lockset and accessories to the trade and construction companies.
We are recruiting to fill the position below: