Login for faster access to the best deals. Click here if you don't have an account.

Relationship Manager at a Fintech Company - Westfield Consulting Limited HND / BA / BSc Job

1 month ago Other categories Lagos   154 views
Job Details

Job Title: Relationship Manager

Location:
Lagos

Job Description

  • She/he will be responsible for designing ways and strategy to outperform our competition and maintain our company’s positive image

Responsibilities

  • Building positive relationships with customers
  • Assisting with generating new business
  • Identifying opportunities for greater profits
  • Understand customer needs and develop plans to address them
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements

  • At least 2 years of proven experience as a Client Relationship Manager in a financial organization preferably a fintech or commercial Banks
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Excellent communication skills
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • B.Sc /BA in Business Administration or similar field

Compensation and Benefits

  • Salary: N100,000 - N140,000/Month
  • HMO
  • Pension

Application Closing Date

31st December, 2019.


How to Apply

Interested and qualified candidates should send their Applications to: cvs@westfield-consulting.com using the "Job title" as subject of the email.

Company Description
Westfield Consulting Limited - Founded in January 2012, by a team of forward thinking Nigerians with over 40 years of cumulative work experience in management and consultancy, Westfield Consulting is a provider of Human Resource and Strategic Management Services. Our innovativeness and excellence in service delivery has made us a first choice to our growing clientele in various sectors.