Receptionist Secondary School (SSCE) Job

Job Summary

To provide exceptional customer service, manage front desk operations, and perform administrative tasks to ensure a smooth and efficient office environment.

Key Responsibilities

Greet visitors, clients, and employees, providing a warm and professional welcome.
Answer, direct, and manage incoming phone calls, emails, and messages.
Manage appointments, schedules, and calendars for staff and management.
Handle incoming and outgoing mail, packages, and deliveries.
Provide administrative support, including data entry, filing, and record-keeping.
Maintain office supplies, inventory, and equipment.
Ensure reception area is tidy, organized, and presentable.
Handle customer inquiries, resolve issues, and escalate concerns as needed.
Collaborate with team members to achieve shared goals and objectives.
Maintain confidentiality and handle sensitive information with discretion.

Requirements

High school diploma or equivalent; additional education or certifications a plus.
1-2 years of receptionist or administrative experience.
Excellent communication, interpersonal, and customer service skills.
Proficient in Microsoft Office, email, and phone systems.
Organized, detail-oriented, and able to multitask.
Ability to maintain confidentiality and handle sensitive information.

Skills:

Customer service and relations
Communication and interpersonal skills
Administrative and organizational skills
Time management and multitasking
Data entry and record-keeping
Attention to detail and accuracy
Discretion and confidentiality
Teamwork and collaboration

Global Windsor Group, with the core of its activities in Nigeria, is a diversified organization covering a range of markets including property, oil and gas, and communications. These markets comprise a significant cross-section of both ECOWAS and the Nigerian economy. GWG can provide world-class pro... read moreducts and services, having established strong relationships with some of the world's leading multinationals. With a diverse operational platform, we aim to further entrench ourselves as a pioneer within the Nigerian markets.