Receptionist job description should contain the following duties and responsibilities:

Keep front desk clean, tidy and supplied with all the necessary supplies

Greet, communicate with and welcome guests

Answer all the customers' questions and address their complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages and send them to appropriate destination

Prepare and manage outgoing mail

Check, sort and forward emails

Monitor office supplies

Place supply orders when necessary

Monitor and update records and files

Monitor and log office expenses and costs

Receptionist job description should contain the following requirements and qualifications:

Knowledge of office management and basic bookkeeping

Excellent knowledge of MS Office (especially Excel and Word)

Critical thinker and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skills

Customer-centric

minimum of OND/HND/B.SC

Additional qualifications will be a plus

Help individuals, groups and business travellers plan and organize their travel schedule, from purchasing tour packages to booking flights and hotels.