Receptionist / Customer Service Personnel HND / BA / BSc Job
2023-11-20 11:56 Customer service / Communication Port Harcourt 78 viewsJob Details
Location: Woji - Port Harcourt, Rivers
Employment Type: Full-time
Job Description
Welcome clients and visitors.
Manage front desk duties.
Maintain a positive and professional attitude.
Respond promptly to customer inquiries.
Address and resolve customer complaints.
Process orders, forms, and requests.
Record customer interactions and feedback.
Coordinate with relevant departments.
Ensure customer satisfaction.
Organize and maintain efficient filing systems.
Screen documents, book appointments, and manage schedules.
Handle official correspondence via email, letters, and phone calls.
Oversee office facility use and supply maintenance.
Criteria & Required Qualifications
Candidates should possess HND / Bachelor's Degrees with 1 - 3 years relevant work experience.
Completion of NYSC
Proven work experience as a Receptionist, or customer service personnel
Familiarity with office organization and optimization techniques
High degree of multi-tasking and time management capability
Excellent written and verbal communication skills
Integrity and professionalism
Computer and digital literacy (MS Office Applications, Google Workspace, and other relevant tools, etc.)
Strong phone, email, and in-person communication skills
Critical thinking and problem-solving skills
Knowledge of the fashion design industry
Interpersonal Skills
Strong emotional intelligence.
Team player
Proximity to office location.
Salary
N50,000 Monthly.
Application Closing Date
23rd November, 2023.
How to Apply
Interested and qualified candidates should send their Application Letter and CV to: contact@mapemond.com using the Job Title as the subject of the email.
