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Receptionist / Customer Service Personnel HND / BA / BSc Job

2023-11-20 11:56   Customer service / Communication   Port Harcourt   78 views
Job Details

Location: Woji - Port Harcourt, Rivers

Employment Type: Full-time

Job Description

Welcome clients and visitors.

Manage front desk duties.

Maintain a positive and professional attitude.

Respond promptly to customer inquiries.

Address and resolve customer complaints.

Process orders, forms, and requests.

Record customer interactions and feedback.

Coordinate with relevant departments.

Ensure customer satisfaction.

Organize and maintain efficient filing systems.

Screen documents, book appointments, and manage schedules.

Handle official correspondence via email, letters, and phone calls.

Oversee office facility use and supply maintenance.

Criteria & Required Qualifications

Candidates should possess HND / Bachelor's Degrees with 1 - 3 years relevant work experience.

Completion of NYSC

Proven work experience as a Receptionist, or customer service personnel

Familiarity with office organization and optimization techniques

High degree of multi-tasking and time management capability

Excellent written and verbal communication skills

Integrity and professionalism

Computer and digital literacy (MS Office Applications, Google Workspace, and other relevant tools, etc.)

Strong phone, email, and in-person communication skills

Critical thinking and problem-solving skills

Knowledge of the fashion design industry

Interpersonal Skills

Strong emotional intelligence.

Team player

Proximity to office location.


N50,000 Monthly.

Application Closing Date

23rd November, 2023.

How to Apply

Interested and qualified candidates should send their Application Letter and CV to: contact@mapemond.com using the Job Title as the subject of the email.

Company Description
Mapemond Limited - Our client in the Fashion Design industry seeks to engage a detail-oriented and highly diverse individual