Receptionist - Avila Nail Studio HND / BA / BSc Job2021-11-30 11:00 Secretarial / Front Desk / Assistance Ikoyi 442 views
Location: Ikoyi, Lagos
Employment Type: Full-time
We are looking for a Nail Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our services.
Salon Receptionist responsibilities include greeting customers upon their arri-val, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers..
Warmly greet clients, walk them to the proper nail station and inform assigned nail technician of their arrival
Book and confirm appointments via phone and email
Process transactions (cash and debit cards) and issue receipts
Welcome walk-ins, answer questions about services and schedule appoint-ments based on availability
Inform clients about new services and discounts
Update client records with contact and billing details, appointments and services offered
Maintain a tidy reception area.
Keep track of the use of salon products.
BA / B.Sc / HND qualification with 1 - 10 years work experience.
Proven work experience of working in a similar role
Hands-on experience with office equipment, like printers and POS systems
Familiarity with processing transactions
Excellent communication abilities (verbal, phone and email) with a customer service attitude
Solid organization and record-keeping skills
An ability to remain calm under stressful circumstance.
Application Closing Date
15th December, 2021.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the email.