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QA & Support Intern HND / BA / BSc Job

2024-06-17 18:26   Graduate Trainee / Internship /industrial Attachment   Abuja   44 views
Job Details

During your one-year internship, you will be working with teams cutting across software engineering, data engineering, operations, and sales.
As a QA and support intern, you will be integral in the end-to-end success of business objectives at Field.

Requirements:

Basic understanding of software development and related concepts
Experience working with Git and GitHub
Good troubleshooting skills
Good interpersonal and soft skills
Desire to work in a structured environment
Desire to learn different technical and non-technical skills.

Expectations
Quality Assurance

Conduct quality assurance tests on Field technology products
Stress-test and find gaps and potential improvements in our tools
Field-test mobile tools and conduct on-site troubleshooting
Assess and green-light software releases

Support

Correspond with users on their issues and complaints
Troubleshoot issues and suggest practical solutions
Perform bug fixes
Perform data queries to draw insights and analysis
Conduct user feedback sessions and surveys
Analyze user activity to proactively identify user behaviors for design feedback

Company Description
Field designs and builds innovative solutions for improving child survival and access to health commodities in several African countries, with a focus on innovative logistics solutions. Our team works from Berlin, Germany and Abuja, Nigeria. We’re looking for engaged people to work with us ... read moreon the technology which powers our projects. We believe that only diverse teams can build strong solutions to the often wicked problems that health systems in emerging contexts face. We believe people matter the most - those we work with and that we work for. We believe in the power of careful design, incorrigible curiosity, and respect for the people and challenges we engage with. Our aim is to make a meaningful, positive and lasting impact on communities’ access to healthcare.