Promo Operations and Fulfilment Officer at a Reputable Company Bachelor Degree Job

In this role, you will be responsible for the promo stakeholder management, collaboration and execution of Promo users Communication campaigns, with a goal of enhancing our promo brand among winners while ensuring effective customer support.

Qualifications:

B.Sc/B.A in English, Mass Communication or Social Sciences

Skills/Requirements:

Excellent written and verbal communications skills, an added Nigerian language is a plus.

Excellent knowledge of Microsoft Suite (emphasis on Microsoft Excel).

Integrity and trustworthiness.

A keen attention for details.

Record keeping skills, maintaining error-free records in multiple files.

Customer service skills.

Persuasiveness.

Ability to meet project deadlines, even while under pressure.

Great interpersonal relations skills.

Problem solving skills.

Responsibilities:

Monitoring multiple Promo calendars and ensuring preparations are within timelines

Executing promo draw events.

Preparing promo event reports.

Managing communication with Promo Regulator against Promo Draws and Prize Presentations.

Managing winner communication till the required call to action is taken.

Managing Promo partners communication in preparation for promo.

Monitoring draw portals and escalating draw portal inconsistencies to the approved channels

Collaborating with Product team to successfully launch new promo products and execute maiden promo draw within timeline.

Strategizing on promo product improvement