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Performance and Learning Manager-Tincan Island Container Terminal HND / BA / BSc Job

2024-05-27 05:37   Human Resources   Lagos   19 views
Job Details

Job Description

The Performance & Learning Manager is responsible for supporting the development and implementation of the performance management and learning & development systems of TICT to optimize staff performance and foster employee development.
Using multiple frameworks such as competency, the incumbent will work closely with heads of departments, line managers, and other key stakeholders to achieve this objective.


Competency Management:

Develops and maintains a catalogue of competencies for all job roles within TICT in alignment with the present and future capabilities needs of the organisation to drive the talent management processes
Carries out competency assessments using the competency catalogue to identify gaps
Prepares development plans to close competency gaps

Performance Planning & Implementation:

Assist in the development of the Performance Management (PM) policies to guide and frameworks to guide the process of managing employee performance.
Assists with building awareness for the PM process by providing training and ongoing support to all levels of staff on the performance management process and systems
Works with the Line Manager to ensure that business goals are set for each financial year
Drives the process of goal setting for all staff at different levels and documented on the digital platform
Works with Line Managers to ensure that performance discussions are documented on the digital platform
Initiates and concludes the process of employee confirmation

Performance Reviews and Calibration:

Initiates the mid-and end-of-year performance review/appraisals process.
Works with Line Managers to ensure that all performance reviews/appraisals are completed within scheduled timelines
Assists with the identification and resolution of staff appraisal issues and/or conflicts, including post- appraisal appeals
Schedules and ensures that performance calibration sessions are held for all staff at various levels and in different functions
Carries out data analysis to determine current performance, forecasts, and future performance trends to recommend improvements and/or corrective actions
Recommends performance improvement & development plans for various categories of staff
Assists with the implementation of performance outcomes for all staff

Learning Needs Analysis and Planning:

Assists with the development of learning & development strategies to identify performance gaps and address them accordingly
Works with the Line Manager to develop learning needs analysis using data from sources like the PM process and competency assessments
Supports the development of the annual training plan based on identified learning and development needs for management approval

Learning Plan Implementation:

Sources for and works with vendors/third party consultants and professionals on how to improve in-house employee learning and teaching strategies
Assists with the design and development of learning content for in-house and function/ organisation-specific topics and conducts train-the-trainer sessions
Ensures that pre-and post-training evaluations are conducted to measure training impact
Supports the development and implementation of induction programs for new hires
Assists with the development and propagation of a blended approach to learning, which integrates different learning modes, such as coaching, classroom instruction, online learning, and action learning

Learning Review:

Carries out post-delivery evaluations of vendors/third party consultants and professionals to assess the value delivered
Evaluates the implementation rate of the annual training plan to identify issues and implement improvements

Career Management & Succession Planning:

Assists with the implementation of career development & succession planning strategies to suit the business & talent needs of TICT
Supports the mapping of various career paths for different categories of staff within TICT
Assists with the identification of critical roles within the business and develops strategies to retain the incumbents and fill vacant ones

Teamwork & Performance:

Works with other members of the HR team to complete designated tasks
Takes ownership of own performance using the TICT performance management system
Works with line managers, heads of functions to identify job needs/workload assessments.
Conducts job analysis to determine job relevance, requirements and content.
Evaluates jobs to determine relative worth and pricing as well as placement within or mapping to the TICT Job Architectural Framework.

Minimum Educational Qualifications / Certifications / Years of Experience

Bachelor's Degree or its equivalent (HND) in Human Resources / Business Administration / Behavioral Science or management.
Minimum of 5 years of cognitive experience in a relevant field and industry.
Resourceful and reliable with the ability to problem-solve quickly and effectively.
Innovative mindset with a passion for delivering exceptional results
Proven ability to work independently and manage multiple priorities.
Experience working in a fast-paced corporate environment like FMCG, Manufacturing, Port terminal or big corporation is desired.
Cando attitude and ability to think outside of the box
Understanding of Compensation & benefits
Knowledge of Succession Planning & Career Management, Human Resource Development, Diversity & Inclusion
Understanding of the Nigerian Labour Law

Must-Have Skills:

Analytical skills.
Communication skills
Interpersonal Skills.
Organizational and planning skills.
Proficiency in Microsoft office tools and other HRIS
Strategic Business Partnering
Performance Management
Learning & Development
Change Management
Program Management

Nice to Have Skills:

Time management.
Maintaining quality standards.
People management.

Behavioral Attributes:

Good relational skills.
Ability to multitask.
Detail oriented.
Good judgment and decision skills.
Ability to perform under pressure.
Problem-solving skills
Strong & firm personality
Ethical Practice
Results- and Goal-Oriented
Negotiation Skills
Team Player

Total Compensation


Company Description
Tincan Island Container Terminal - We aim at redefining Ports and Terminal Operations in Nigeria with our commitment to Valued Customers, Unequaled Efficiency in Operations, and Excellent Safety Standards. Tincan Island Container Terminal Limited (TICT), established in 2004, is a multinational compa... read moreny operating in Nigeria with its Terminal located at Tin-can Island Port, Terminal B (2nd Gate), Apapa, Lagos and has its Head Office at 1/3 Point Road, Apapa, Lagos.