OSP Supervisor HND / BA / BSc Job

Location: Victoria Island, Lagos

Employment Type: Full-time

Job Description

The Outside Plant (OSP) Supervisor oversees maintenance of ipNX fiber optic & civil work activities on the outside plant network.

The OSP Supervisor will be involved in the day- to- day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant.

The role is expected to involve a significant element of on-site attendance.

Duties and Responsibilities

Corporate Customers: Restore service failures within 3 hours of its occurrence- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.

Retail Customers: Restore service failures within 12 hours of its occurrence.

Incident Management Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to

resolve customer service incidents.

Proactively identify, plan and execute preventive maintenance action on the fibre network.

Audit and collate information for the fiber outside plant network. Prepare the as-maintained documents within region/sub-region managed for the O &M Unit.

Ensure weekly support status reports are done and submitted timely for review.

Activate FOS Customer requests within 3 days of sign up. Sign-off the Customer Feedback Form, prepare and submit post-activation report.

Requirements

University Degree in Telecoms, Engineering or Applied Sciences.

At least 2 years in telecommunications industry, with experience in Fiber network deployments. and outside plant maintenance.

Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.

Proven track records of maintenance and management of metro and/or long distance fibre optic infrastructure.

Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fibre & civil work maintenance.

FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre termination using fusion splice machines, testing & analyzing fibre links with OTDR and Light Source/Power Meters (LSPM), identifying fibre cores with VFLs.

Capable of understanding fibre network architectures, designs & splice plans.

User experience for Microsoft Office Tools including a good working knowledge of MicrosoftProject.

User experience for Visio/AutoCAD/GIS tools is desired.

Application Closing Date

20th April, 2024.

Method of Application

Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Title and Location as the subject of the mail.

IpNX is one of Nigerias fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed todays market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
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