Operations Manager - Sombreiro Consulting Limited HND / BA / BSc Job

Location: Ikeja, Lagos

Employment Type: Full-time

Objective

The Operations Manager’s objective is to ensure the seamless running of the operations of each business unit on the premises.

This position requires planning, budgeting, executing and maintenance of the hotel’s operations, profitably.

Alongside this, the OPM is expected to ensure high standards of production, workforce productivity, product quality, and customer service standards.

Job Description

Administrative Task:

Provide reports to management regarding sales results and productivity

Create and enforce restaurant and hotel policies, targets, and KPIs.

Ensure compliance with all health and safety regulations within the restaurant.

Weekly reports on staff performance, and hoteloperations.

Create a monthly work plan.

Leadership Responsibilities:

Manage all hotel operations within budgeted guidelines and to the highest standards

Identify customers’ needs and respond proactively to all of their concerns

Control operational costs and identify measures to reduce waste.

Control and manage requisitions for the hotel.

Ensure that all food is of excellent quality and served in a timely manner.

Plan the menu, keeping in mind budget, and availability of seasonal ingredients.

Take stock of ingredients and equipment, and place orders to replenish stock.

Enforce safety and sanitation standards in the hotel.

Develop standard operating systems for each department.

Weekly work schedule for all staff members

Keep up to date with industry trends

Goal-Setting Responsibilities:

Establish sales targets and KPI’s

Recommend avenues to improve sales.

Training & Development:

Oversee and manage hotel team by training and appraising talented personnel.

Develop training and development programs.

Requirements and Qualifications

B.Sc. in any field

At least 3 years in similar role

High accountability and integrity level

Strong interpersonal and organizational skills, required.

Excellent analytical and information-seeking skills, with good decision-making skills

Proficiency in MS Office suite.

Application Closing Date

9th September, 2023.

How to Apply

Interested and qualified candidates should send their CV and Cover Letter demonstrating similar work experience to: careers.sombreirocl@gmail.com using "Operations Manager" as the subject of the mail.

Sombreiro Consulting Limited Sombreiro Consulting Limited is a human resources consulting firm dedicated to empowering organisations with strategic HR solutions that drive growth and profitability.