Operations Manager - Sombreiro Consulting Limited HND / BA / BSc Job2023-08-29 14:50 Administrative / Management Lagos 192 views
Location: Ikeja, Lagos
Employment Type: Full-time
The Operations Manager’s objective is to ensure the seamless running of the operations of each business unit on the premises.
This position requires planning, budgeting, executing and maintenance of the hotel’s operations, profitably.
Alongside this, the OPM is expected to ensure high standards of production, workforce productivity, product quality, and customer service standards.
Provide reports to management regarding sales results and productivity
Create and enforce restaurant and hotel policies, targets, and KPIs.
Ensure compliance with all health and safety regulations within the restaurant.
Weekly reports on staff performance, and hoteloperations.
Create a monthly work plan.
Manage all hotel operations within budgeted guidelines and to the highest standards
Identify customers’ needs and respond proactively to all of their concerns
Control operational costs and identify measures to reduce waste.
Control and manage requisitions for the hotel.
Ensure that all food is of excellent quality and served in a timely manner.
Plan the menu, keeping in mind budget, and availability of seasonal ingredients.
Take stock of ingredients and equipment, and place orders to replenish stock.
Enforce safety and sanitation standards in the hotel.
Develop standard operating systems for each department.
Weekly work schedule for all staff members
Keep up to date with industry trends
Establish sales targets and KPI’s
Recommend avenues to improve sales.
Training & Development:
Oversee and manage hotel team by training and appraising talented personnel.
Develop training and development programs.
Requirements and Qualifications
B.Sc. in any field
At least 3 years in similar role
High accountability and integrity level
Strong interpersonal and organizational skills, required.
Excellent analytical and information-seeking skills, with good decision-making skills
Proficiency in MS Office suite.
Application Closing Date
9th September, 2023.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter demonstrating similar work experience to: email@example.com using "Operations Manager" as the subject of the mail.