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Operations Management Associate Relevant Educational Qualifications Job

3 months ago Other categories Bridgeview   150 views
Job Details

The Operations Management Associate (OMA) will have the opportunity to build specific skills, knowledge and attitudes that will enable you to transition to various roles within Home Chef. As an OMA, you will collaborate and build relationships with colleagues and internal customers who represent diverse work, culture, and resolution styles. The Operations Management Associate will gain experience with different functions during their time in role; however their primary responsibility is to support the Production Manager on the running of production and any necessary project work. This support will be the focus of growth into leadership and additional functions throughout the progression. Unique to this role will be cross shift coverage as needed on both 2nd and 3rd shift but the home shift will be 1st with a responsibility of up to 150 associates.

Coaching & Development:

    • Builds strong working relationships with all Shift Managers, supervisors and employees, and continually strives to help all levels grow and improve in their roles
    • Sets clear performance targets for Supervisors and discusses progress against plan on a daily basis
    • Helps to create a coaching culture by providing both positive and developmental feedback to shift managers, supervisors and employees
    • Helps develop effective people management skills of supervisors and leads
    • As necessary, resolves personnel problems by investigating issues, identifying solutions, and recommending action while treating employees with respect through the process.

Production Planning:

    • Takes ownership of production plan for incoming shift
    • Sets daily shift-level production targets for labeling, portioning, meal bagging, and boxing
    • Continually learns from experience to improve production KPIs over time

Food & Employee Safety:

    • Ensures all Home Chef GMP's and operational guidelines are being followed and enforced
    • Follows and adheres to all safety protocols set forth by Home Chef including but not limited to: Lock out/Tag out procedure, instilling and ensuring a safe work environment, housekeeping in all areas, ensuring all employees are follow proper safety guidelines
    • Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; ensures adherence to established policies and procedures

SOPs & Audits:

    • Partners with Continuous Improvement (CI) team in development of new SOPs and modifications to existing SOPs
    • Knows and drives adherence to all Standard Operating Procedures (SOPs) for production, warehouse, and quality departments
    • Supports SOPs audit program as defined and conducted by the CI team
    • Owns all plant specific production SOPs and ensures documents are kept up to date in SOP database

Communication & Leadership:

    • Leads by example and embodies Home Chef values of Customer First, Best-in-Class Team, Ownership, Pursue Excellence, and Deliver Happiness
    • Cultivates culture centered around positive motivation and mutual respect
    • Drives strong communication across shifts and departments by ensuring huddles and daily communications are completed effectively
    • Demonstrates willingness to work flexible shifts in order to devote equal attention to all shifts
    • Maintains quality service by establishing and enforcing organization standards
    • Develops and maintains strong working relationship with plant manager and Home Chef leadership, across other departments (warehouse, maintenance, FSQA, HR, and procurement), and within production team
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

KPI Management:

    • Understands key KPIs and demonstrates ability to effectively communicate KPI targets and results to supervisors and leads
    • Able to account for KPI targets when planning production activities
    • Provides feedback on efficiency (based on rate of progress against production plan) to supervisors and leads throughout the shift
    • Actively works with supervisors and leads to address issues impacting production efficiency during each shift
    • Teams with Continuous Improvement team to implement process changes to improve efficiency

General Responsibilities:

    • Follow the facility GMPs and help enforce them throughout the facility
    • Support the efforts of the company to maintain our food safety system (SQF) and quality programs

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

    • Minimum of 3+ years of successful managerial leadership experience in a fast paced environment
    • Cross-functional experience in 2 or more departments (warehouse, production, quality, procurement etc.) preferred
    • Strong math skills
    • Track record of driving KPIs and meeting or exceeding goal a must
    • Experience in developing team members through both leading and managing
    • Proficient with Excel, ERP systems, and mobile technology (tablets, cell phone, etc)
    • Must be able to lift up to 49 pounds with or without reasonable accommodation
    • Must have floor presence and be able to stand/walk for up to 10-12 hours in a cold environment up to 40 degrees F
    • Must be available to respond to work related inquiries during off hours (including nights and weekends)
    • Flexibility to change processes quickly and adhere to day end goal
    • Communicates and leads safety above all else and create culture around it
    • Ability to communicate to all factions easily and succinctly
    • Full knowledge of SQF, HACCP and GMP programs

Perks and benefits:

- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

- Medical, dental, vision, life and disability insurance available

- Paid holidays, sick time and vacation time

- 401k program

- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

Home Chef is an equal opportunity employer.

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Company Description
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.