Operations / Admin Executive (Practice Coordinator) MBA / MSc / MA Job
2024-07-10 08:25 Administrative / Management Lagos 71 viewsJob Details
Job Summary
We are looking for an Operations/Admin Executive (Practice Coordinator) within a healthcare or clinical setting.
This role involves overseeing various aspects of service delivery, operations, staff management, and strategic planning to ensure the smooth functioning of the organisation.
Key Responsibilities
Prompt and Efficient Service Delivery: Ensuring that all services provided by the centre are delivered promptly and efficiently to service users.
Organising and Coordinating Daily Operations: Managing the daily schedule of operations for all programs and services, including coordination of staff and resources.
Clinical, Evaluation, and Training Consultations: Overseeing the delivery of clinical services, evaluation processes, and training consultations to meet the needs of service users.
Staff Training and Compliance: Ensuring that all staff members complete required training, such as the Paul Wright training, and remain compliant with organisational policies and procedures.
Staff Development Programs: Selecting and coordinating training and development programs for staff to enhance job performance and skills.
Reviewing Therapies and Patient Care: Collaborating with clinical staff to review individual therapies delivered to service users and ensuring quality patient care.
Strategic Planning and Development: Assisting the Managing Director with strategic planning, budgeting, and personnel management to achieve organisational goals.
Program Management and Evaluation: Designing, implementing, managing, and evaluating specialised programs to ensure they align with current treatment approaches and meet organisational objectives.
Emergency Preparedness: Establishing and maintaining a list of emergency staff and ensuring staff availability to handle emergencies resulting from sudden absences.
Privacy and File Management: Ensuring compliance with privacy laws, maintaining confidentiality of client and business files, and implementing secure and organised file management systems.
Meetings and Communication: Facilitating regular meetings with clinical and administrative staff, as well as involving client family members when necessary, to ensure effective communication and collaboration.
Visibility and Marketing: Collaborating with content providers to enhance the organisation's visibility and marketing efforts.
SKILLS AND QUALIFICATIONS
B.Sc or Masters in any relevant field
5 years operations/admin experience in healthcare or clinical field
3 years of which must be in management position
2 years of which must be in a similar position
Must have a bit of social media skills
Good supervisory and management skills
Strong organisational and coordination Skills
Excellent time management skills
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