Operation Manager Bachelor Degree Job
2021-03-09 19:17 Administrative / Management Lagos 1.1K viewsJob Details
Location: Ikeja, Lagos
Employment Type: Full-time
Job Purpose
The Operation manager will make important policy and strategic decisions, as well as the development and implementation of operational policies and procedures.
The candidate will also be assisting our Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance.
Job Description
Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
Plan and review compensation actions; enforcing policies and procedures
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping
Analyze process workflow, employee and space requirements, and equipment layout; implement changes
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplish operations and organization mission by completing related results as needed
Meet or exceed operations labor budget expectations
Manage staff levels, wages, hours, contract labor to revenues
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident-free workplace
Responsible for all aspects of vehicle and heavy equipment rentals
Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies
Manage relationships with key operations vendors
Track vendor pricing, rebates, and service levels
Review and approve all operational invoices and ensure they are submitted for payment
Serve as the primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Communicate all operating policies and/or issues at department meetings
Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses
Communicate with legal counsel and safety department to ensure all processes remain compliant with other governmental regulations
Job Requirements
Bachelor’s degree in operations management, business administration, or related field
7 years proven experience in an operations management position
Strong budget development and oversight skills
Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
Highly trained in conflict management and business negotiation processes
Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
Strong IT skills, including database development
Application Closing Date
12th March, 2021.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@talentsandskills.net using the "Job Title" as the subject of the email.