Officer In Charge - Emergency Response HND / BA / BSc Job

About the job

The OIC, Emergency Response coordinates the Emergency Response operations and service delivery, coordinating response and reaction to intrusion and combating security breach within Secured Mobility & Journey Management operations.
The Jobholder manages the emergency response teams, assigning teams to clients, tasks and beats, and liaising with Government Security Forces on response and service delivery.

Operations and Service Delivery

Coordinate Emergency response operations efficiently, safeguarding lives and property
React promptly and correctly in emergency situations
Respond to alarms promptly and give combat directions to Commanders
Deter, detect, and respond to threats to designated personnel using training (skills) and tools such as: threat analysis, personnel security operations, responsive communications, and integrated team support
Ensure training of Commanders for specialist security, technical and professional trainings
Work on the front-line during emergency situations, take charge and make sure that the right resources and tactics are implemented to secure entourage/property
Ensure the availability of Commanders, Financial and material supports required for task execution
Ensure compliance with all Armada’s guiding principles and SOP
Organise logistics requirement for all operations; PPE, vehicle maintenance etc

Client & Stakeholder Management

Respond promptly to client’s complaints and ensure timely resolution
Engage clients to provide security risk advice and operational support, strengthening customer satisfaction and retention.
Proactively engage and manage clients, internal and external stakeholders, contractors and partners including
Government Security
Agencies to foster good working relationship and best business outcomes

Reporting

Prepare Incident Reports of any and all work-related problems or security concerns/incidents during operations and how they were managed/tackled
Review and communicate all incident reported and work-related problems to the Operations Lead
Report to the proper authority on any infringement of the pertinent statutes, regulations, rules, orders and instructions governing the conduct of any security personnel subject to the ER SOP.

Team Supervision

Manage performance of reports and ensures relevant training and development interventions are implemented to sustain performance of subordinates
Enforce security specialist, technical and professional trainings for all Commanders within AOR
Administer disciplinary measures to erring Commanders in line with the company’s disciplinary procedures
Keep subordinates abreast on changes in methods of service delivery
Build morale, inspire achievement, and motivate high-performance in-service delivery within AOR
Drive and implement the performance management process within the Emergency Response team.

Qualifications

First Degree in any discipline from a reputable tertiary institution and/or military academy
Professional qualification in security is essential.

Experience

Preferably retired military personnel (Ex-Nigerian Armed Forces)
Minimum of 7-10 years’ experience in the Nigerian Armed forces (Army, Airforce or Navy).

Competencies

Security Operations Management; Emergency and Armed Response, Mobile Patrol, Weapon Handling, Close Protection Capability, Security Intelligence Gathering, Journey Management
Physical Fitness
Driving Skill with valid driver’s license
Health and Safety Skills
Supervisory Skills
Client Management
Digital Savvy with knowledge of Security Technologies
Problem Solving and Decision Making
Interpersonal Skills
Emotional Intelligence

Halogen Group formerly known as Halogen Security Company Limited is the leading Security Solutions Provider in West Africa. We continually focus on delivering valued solutions across the industry’s value chain as the number one integrated safety and security solutions group.
Our competence ... read morein risk management deepens our capability in Physical Security, Electronic Security, Virtual & Cyber Security, Telematics, Journey Management, Outsourcing, Background Checks, and Polygraph Examination, Risk Assessment, and Training- for organizations, businesses, government establishments and individuals.
These are delivered through our hallmark Learning Hub. With over 25 years of experience, we have been able to attract the best talent and retain many leading brands in various sectors, as we deliver peace of mind as a promise.
Halogen Group provides integrated, digital-enabled, end to end solutions In enterprise security risk management. Today we are a global digital group with its core competencies and strong footprint in enterprise security risk management.
We offer solutions that promote safety in an open and continuously volatile world.