Login for faster access to the best deals. Click here if you don't have an account.

Logistics Account Manager - Remoik Training & Consulting HND / BA / BSc Job

2023-08-16 07:03   Customer service / Communication   Abuja   191 views
Job Details

Location: Apapa, Lagos

Employment Type: Full-time

Seniority: Mid-Level Management

Business Unit: Customer Sales/Business Development- Inside

Service Offering: Non-Asset (Traditional Brokerage)

Job Description

This individual will be responsible for the overall “day-to-day” freight management of shipments and or assigned shipping accounts.

It is essential for this position to conduct the necessary activities that will:

Produce results that will garner customer trust,

Be complementary to existing company competencies,

Produce above average gross net revenue / profit. This position has broad responsibilities including freight sales, customer spot pricing, carrier price negotiation, and operational duties.

Responsibilities

Development of customer base.

Ensure accurate book keeping of transactions and general accounts

Weekly account reporting to Managing Director

Ensuring financial discipline company wide

Freight solicitation and sales, including cold calling from company or self-generated call list.

Spot pricing exercises.

Sustained customer relationships and customer growth.

Development of carrier base.

Carrier price negotiations.

Manage both broker and customer service aspects of assigned shipments and /or accounts.

Effectively communicate with customers and carriers.

Ensure proper and sufficient communication is provided as it relates to: Customer payment issues, operational issues, potential issues, or any foreseen issues, pricing concerns, customer needs (current and potential), customer leads, any inabilities company may face, and other company operating unit inquiries.

Ensure operating procedures and protocol are adhered to.

Be aggressively responsive to other company operating units and their needs.

Deliver cost effective solutions that always keeps the long-term interest of the customer as the first priority.

Ability to travel to customer location(s) if / when needed.

Ensure performance to the company’s annual goals and objectives through individual goal success.

Play critical role in efforts to ensure service, focus, morale, teamwork, and a positive culture is built and maintained within the branch.

Other duties may be assigned.

Requirements

2 years of broker experience preferred.

Significant highway service knowledge, including demonstrable direct relationships within the shipping community.

Demonstrable business development and sales successes.

Demonstrable operations knowledge.

Strong organization and time management skills.

Must possess basic PC skills- Microsoft Excel, Word.

Self-starter capable of working independently and making decisions with limited supervision.

Ability to thrive in a fast-paced, high-pressure environment.

Ability to provide oral and written reports, business correspondence and effectively present information and respond to questions from customers, team members and managers.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Application Closing Date

19th September, 2023.

How to Apply

Interested and qualified candidates should send their CV to: remoikng@gmail.com using the Job Title as the subject of the mail.

Company Description
Remoik Training & Consulting - We pride ourselves as learning providers and one of the top training companies in Lagos Nigeria. We offer a wide variety of management training courses for learning and development in human resources, customer service, sales and marketing, Supply Chain, Procurement, Purchasing, Leadership, Contract, Inventory, Finance, Microsoft Office, Logistics, Project, communication, Six Sigma, ITIL V4, Health, Safety, Strategy, I.T, Emotional Intelligence, Team Building, Administration management training Contact our institute For Quality professional certification Trainings.