IT Technical Support Officer Bachelor Degree Job
2024-07-26 10:05 ICT Abuja 98 viewsJob Details
Job Description
Maintain the EMR / ERP application and support all users.
Minimise or eliminate downtime in a timely and efficient manner.
Be responsible for installing, maintaining and repairing hardware & software components of the organization's computers.
Support these systems through remote access or site visits as needed by management teams within their company..
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications.
Develop and maintain local networks in ways that optimize performance,
Ensure security and privacy of networks and computer systems.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Organize and schedule upgrades and maintenance without deterring others from completing their work.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule.
Identify computer or network equipment shortages and place order.