IT Technical Support Officer (Junior Role) OND / NCE Job
2024-02-22 00:26 ICT Lagos 212 viewsJob Details
Location: Surulere, Lagos
Employment Type: Full-time
Core Responsibilities
Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or electronically
Log bugs and enhancement requests
Resolve technical issues in a timely manner using available resources within the company
Perform hardware and software installations, configurations and updates as needed
Monitor various running applications both onsite and remote
Work in shift (day / night) with other team members including weekends
Monitor and report appropriately all runin applications
Provide second-level support to clients
Monitor, log and manage power sources
Qualifications
Candidates should possess an OND / HND / BSc in any relevant field
Previous work experience in IT support for minimum of 1 year
Excellent customer service skills
Strong troubleshooting and critical thinking skills
In depth knowlegde of Windows Server, Windows 10, Linux (Ubuntu), Email Clients / Service etc.
Required Skills:
Ability to install operating systems (windows & Linux)
Ability to administer Windows and Linux Servers (added advantage)
Ability to setup and manage LAN and Wireless network
Ability to troubleshoot basic hardware issues
Ability to perform various application and database backups
Application Closing Date
29th February, 2024.
How to Apply
Interested and qualified candidates should send their CV in PDF format as an attachement to: jobcares@xplug.ng using the Job Title as the subject of the email.