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IT Support / Maintenance Officer - Dreams by Dv8 Bachelor's Degree Job

2 weeks ago ICT Jobs Surulere   515 views
Job Details

Location: Surulere, Lagos
Employment Type: Full-time

Job Brief

  • We are looking for an IT Support / Maintenance officer to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines.
  • You will supervise the implementation and maintenance of our establishment’s computing needs.
  • The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes.

Job Responsibilities

  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Must understand computer components, such as motherboards, and networking components, such as routers and switches, in order to identify problems and introduce repairs or replacements.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritise and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.

General Qualifications

  • A minimum of Bachelor’s Degree in Computer Science or Information Technology is required, relevant certifications is and added advantage.
  • All Information Technology personnel members should have strong analytical and problem-solving skills.
  • The ability to work in a team environment, to share information and to work under pressure are keys to success.
  • 3 - 5 years experience.

Skills:

  • The ability to think logically
  • A good memory of how software and operating systems work
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  • The ability to work well in a team
  • Problem solving skills
  • A strong customer focus
  • The ability to prioritise your workload
  • Attention to detail.

Application Closing Date
31st July, 2021.

How to Apply
Interested and qualified candidates should send their CV and relevant certifications to: nofisat@dreamsbydv8.com using the Job Title as the subject of the mail.

Company Description
Dreams by dv8 is a luxury Hotel, Bar and Restaurant chain in the heart of Surulere, a new way to experience the city. a place for the curious and courageous to dig deeper, finding inspiration in every unscripted adventure with no guide-books required.