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IT Support Engineer - PG Consulting Limited Bachelor's Degree Job

2022-07-26 17:29   ICT   Lagos   62 views
Job Details

Job Description

The IT Support Engineer will provide technical support & assistance to individual users and teams across the Organization by installing, configuring, testing, and upgrading computer hardware & software where required; contributing to the detection & resolution of various IT issues ensuring the smooth operation of the Organization’s IT infrastructure.

Responsibilities

Installation, set-up, and configuration of desktops, laptops, printers, scanners, etc.

Configure, test, and maintain LAN/WAN equipment and related services.

Create and deploy email configuration, user, and file permission over the network.

Provide user support for all staff of the Organization face-to-face, via email/messenger platforms, or over the phone.

Deploy, monitor, and maintain network infrastructure (IP address, subnet mask, static routers, switches, DHCP switches, DHCP servers, wireless access points, etc.).

Conduct standard troubleshooting/diagnostics of system & network problems, repairs or upgrades of computer hardware, software, and peripherals.

Maintain and troubleshoot Windows and Apple servers (Open or Active Directory)

Test and evaluate new technology and when required support the roll-out of new applications. Liaise with relevant vendors/suppliers/contractors etc. on behalf of the Organization.

Provide administrative support to the IT team, including the generation of various documents, manuals, and reports.

Perform other functions as may be assigned by the IT Coordinator.

Requirements & Certification

A good Degree in IT, Computer Science or relevant field.

3 - 5 years experience as an IT support engineer.

A+ and N+ Certified.

CCNA & CCNP Certified.

IT user-support specific skills (LAN/WAN, TCP/IP, Network security & MS Office support) and hands-on experience with Linux, and Apple macOS. Interpersonal Skills:

Strong verbal & written communication skills.

Excellent organizational and problem-solving skills.

Committed to continuous learning & self-development.

Must be analytical, with a logical approach to problem-solving.

Capable of working independently, with minimum supervision.

Well-developed time-management skills, with the ability to prioritize multiple assignments

Application Closing Date

2nd August, 2022.

Method of Application

Interested and qualified candidates should send their CV, Cover Letters and Passport Photographs to: jobs@pgconsultingng.com using the Job Title as the subject of the email.

Company Description
PG Consulting Limited is a recruitment, training and business consulting firm. We provide our clients - businesses and corporate organizations - across different industries with superior human capital, high-quality trainings and cutting-edge consulting to help them drive organizational growth, multiply staff productivity, gain appropriate market positioning and maximize profit.