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Internet Sales Coordinator Relevant Educational Qualifications Job

3 months ago Other categories San Ramon   133 views
Job Details

POSITION SUMMARY:

Accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all internet generated customer traffic.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Effectively capture and convert internet customer traffic into viable sales prospects by creating desire for internet customers to visit our Welcome Home Centers (WHC)
  • Create a positive experience for our internet customers through the use of email, online live chat and division 1-800 numbers
  • Guide internet customers through Lennar's consultative sales process via email, live chat, phone and face to face meetings
  • Provide immediate or same day email or telephone response to all internet customer requests with a targeted goal of a one-hour turnaround for all initial correspondence
  • Educate internet customers on current/future community and product offerings and incentive opportunities
  • Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed
  • Follow up with internet customers per the follow up program outlined by your division
  • Partner with the on-site New Home Consultants (NHC) as appropriate to provide an extraordinary experience to our customers through throughout the sales process
  • Manage and distribute electronic marketing collateral to prospective customers who visit Lennar's website via Lennar's National Internet Center
  • Create and effectively manage an internet customer database which includes interest lists and VIP interest lists
  • Complete and utilize corporate and division provided tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities via Lennar (please use the apply button below)
  • Have a competent understanding of the division's product and community offerings and incentive opportunities at all times
  • Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process
  • Regularly work in and around Lennar communities, including, primarily, WHC
  • Monitor website data, digital photography, illustrations and virtual tours on (please use the apply button below) and other Lennar affiliated websites
  • Attend all company sales meetings, phone banks and training programs
  • Coordinate online efforts and reporting with the National Internet Center
  • Perform all other duties as assigned


#CB

Qualifications

EDUCATION AND ADDITIONAL REQUIREMENTS:

  • Two (2) - four (4) years experience in the homebuilding industry
  • High school diploma or GED required
  • Valid real estate salesperson's license as required by state
  • Maintain regular attendance and punctuality relative to daily work schedule is required
  • Intermediate computer skills required
  • Strong command of the English language
  • Effective writing skills
  • Must have extensive internet exposure and/or internet consumer experience
  • Escrow and mortgage financing a plus
  • Must have a valid driver's license and reliable transportation
  • Strong interpersonal and communication skills
  • Ability to problem solve
  • Ability to self-manage activities with minimal supervision
  • Understand and follow posted work rules and procedures
  • Committed to self-development of sales and internet skills
  • Accept constructive feedback
  • Team Player


PHYSICAL REQUIREMENTS:

This is primarily an active position: associate must be willing to drive to various communities to demonstrate model homes in varying weather conditions, unless hazardous or unsafe. Finger dexterity is required to operate computer keyboard and telephone equipment, extensive phone and computer communication with customers is required. Must be able to lift and carry supplies and materials up to 25 pounds.

#CB

PI132688200

Requirements

Please see job description

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Company Description
Lennar empowers associates to make a difference in the lives of their customers, community and company. It all starts with you! You can make a difference starting right now. Search career opportunities in some of the most exciting real estate markets across the country and begin laying the foundation for your career with Lennar!
Sales Opportunities
Sales Associates at Lennar are members of an elite team that work to exceed both the expectations of our home buyers as well as their own earning potential by creating an Industry Leading sales experience for all involved. If you love to create experiences in a fast-paced, limitless environment, then join our sales team today!