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Hub Manager/Administrator HND / BA / BSc Job

2024-05-20 17:53   Administrative / Management   Ikeja   177 views
Job Details

Job Title: Hub Manager

Location: Ikeja, Lagos state

Job Type: Full-Time

We are seeking an energetic and proactive Hub Manager to oversee the daily operations of our coworking space. The Hub Manager will be responsible for ensuring a positive and productive environment for our members, managing facility operations, and leading community engagement initiatives. This role requires a balance of operational expertise, community-building skills, and a passion for customer service.

Key Responsibilities:

1. Facility Management:

Oversee the daily operations of the coworking space, ensuring all areas are clean, well-maintained, and fully operational.

Manage office supplies, equipment, and furniture inventory.

Coordinate with vendors and service providers for maintenance, repairs, and improvements.

Implement and enforce health and safety protocols.

2. Community Engagement:

Develop and maintain strong relationships with members, addressing their needs and concerns promptly.

Organize and promote community events, workshops, and networking opportunities.

Foster a collaborative and inclusive community culture.

Act as the primary point of contact for member inquiries and support.

3. Administrative Duties:

Handle member onboarding and offboarding processes, including contracts and payments.

Maintain accurate records of membership data, billing, and expenses.

Prepare and present regular reports on facility usage, membership trends, and financial performance.

Manage member communications through newsletters, social media, and other channels.

4. Sales and Marketing:

Develop and execute strategies to attract new members and retain existing ones.

Conduct tours and consultations with prospective members.

Collaborate with the marketing team to create promotional materials and campaigns.

Identify opportunities for partnerships and collaborations to enhance the coworking community.

Qualifications:

Bachelor's degree in Business Administration, Hospitality, or a related field.

Minimum of 2-3years experience in facility management, hospitality, or community management.

Strong interpersonal and communication skills.

Excellent organizational and multitasking abilities.

Proficiency in using office software and standard office applications.

Ability to work independently and as part of a team.

Passion for building and nurturing professional communities.

Skills:

Experience in sales or marketing.

Knowledge of coworking industry trends and best practices.

Event planning and coordination experience.

Basic understanding of financial management and budgeting.

What We Offer:

Competitive salary

A dynamic and creative work environment.

Opportunities for professional development and growth.

Access to our coworking facilities and events.

Company Description
Alexis Philips Consults operates an innovative business model that empowers individuals to build their own businesses and achieve financial independence, all the while promoting high-quality products and services that people love. It is a fast growing company with unique products and an enormous economic potentials.