Hotel Food and Beverage Waiter/Waitress (Yola) at Venmac Resources Limited National Diploma Job

JOB DESCRIPTION

Welcoming and interacting with guests in a professional manner.

Accurate taking of guest orders.

Staying attentive to the needs of guests in the dining area.

Making menu recommendations, answering questions and sharing additional information with restaurant patron.

Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.

Delivering food from the kitchen to the guests.

Performing shift duties like rolling silverware, per-bussing tables, wiping tables and removing debris and more.

Greet and escort customers to their tables.

Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)

Prepare tables by setting up linens, silverware, and glasses

Inform customers about the day's specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using POS ordering software, order slips, or by memorization

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses, and silverware to the kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations

Provide excellent customer service to guests

Venmac Resources Limited is a hotel management company with an unmatched experience in the hospitality Industry. Over the years we have worked with reputable 3-5 star hotels across the nation, providing business solutions in the hospitality industry, and we have earned ourselves as one of the eme... read morerging hospitality management company committed to seeing our clients satisfied, hence our slogan 'Thinking Beyond Boundaries'.