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Head of Operations (Microfinance Bank) Bachelor's Degree Job

4 weeks ago Banking Jobs Ondo   123 views
Job Details

Location: Okitipupa, Ondo

Employment Type: Full-time

Job Description

Supervise and coordinate branch operations on daily basis

Maintain a highly motivated, skilled and well-trained workforce in banking operations

Ensure that all activities and processes undertaken by operations Unit are in conformity with set standards pertaining to banking policies

Safeguard customers’ data and protect against fraud.

Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.

Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.

Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.

Responsible for re-engineering business processes to improve customer service, cost-effectiveness and controls.

Ensure compliance with regulatory requirements relating to Banking Operations.

Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.

Manage the Banking Operations Department (staff and budget).

Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation

Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities

Trade Finance Operations – Import / Export LC’s, Supply Chain Finance and Invoice Discounting

Credit Operations – Loan sanction fulfilment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments) whilst ensuring the identification and management of underlying operational risks.


Applicant must possess the following qualifications:

Minimum of B.Sc / HND from a recognized institution in any discipline

Minimum of 3-5 years’ experience in Banking/Microfinance institution will be an added advantage

MCP Certification in microfinance banking will be an added advantage.


Detailed knowledge of Banking procedures and policy principles at all levels

Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions

Extensive knowledge of Treasury Operations and Trade Finance

Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness

Analytical and practical understanding of workflow, capacity planning / optimisation and process implementation

Ability to recognise problems and apply Risk Management techniques to address them.

Application Closing Date

17th June, 2021.

Method of Application

Interested and qualified candidates should send their CV to: using "Head of Operations (MFB)" as the subject of the email.

Company Description
Edgewood Consulting is a Professional Management Consulting, Recruitment, and Business Training firm. Our firm provides a wide array of management consultancy services classified into two disciplines Recruitment/HR services, and Training & Development.
We are recruiting to fill the position