Head, Admin and Facility Manager MBA / MSc / MA Job

Job Summary:
We are seeking a highly organized and experienced Head Admin and Facility Manager to oversee the administrative operations and facility management of our E-Commerce, Retail, and Tech company. The ideal candidate will have a strong background in administration, facility management, and a deep understanding of the unique needs of an e-commerce and tech-driven retail environment.
Key Responsibilities:
Administrative Management:

Oversee the daily administrative operations of the company, ensuring efficient and effective processes.
Develop and implement administrative policies and procedures to improve operational efficiency.
Manage administrative staff, providing guidance, training, and performance evaluations.
Coordinate with various departments to ensure seamless administrative support.
Prepare and manage budgets for the administrative department, ensuring cost-effective operations.
Maintain and update records, files, and databases, ensuring data accuracy and confidentiality.
Handle communication and correspondence, including emails, phone calls, and official letters.

Facility Management:

Oversee the maintenance and upkeep of all company facilities, including offices, warehouses, and retail spaces.
Ensure facilities comply with health, safety, and environmental regulations.
Manage relationships with vendors and service providers for facility-related services, including cleaning, security, and maintenance.
Plan and oversee office layout changes, renovations, and refurbishments.
Monitor and manage facility-related budgets, ensuring efficient use of resources.
Develop and implement facility management policies and procedures.
Coordinate with the IT department to ensure proper setup and maintenance of technical infrastructure.

E-Commerce and Retail Support:

Ensure that administrative and facility operations support the unique needs of the e-commerce and retail divisions.
Work closely with the e-commerce and retail teams to streamline processes and improve customer service.
Oversee logistics and inventory management to ensure timely and accurate order fulfillment.
Implement and manage systems for inventory tracking and control.

Coordinate with marketing and sales departments to support promotional events and sales campaigns.

Tech Support:

Collaborate with the IT department to ensure that administrative systems are up-to-date and secure.
Assist in the implementation of new technologies to improve administrative and facility operations.
Ensure that all tech equipment is properly maintained and that any technical issues are promptly addressed.

Qualifications and Experience:

Bachelor's degree in Business Administration, Facility Management, or a related field. A Master’s degree is preferred.
Proven experience in administrative and facility management, preferably in an e-commerce, retail, or tech environment.
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and facility management software.
Knowledge of health, safety, and environmental regulations.
Ability to manage budgets and perform cost analysis.
Strong problem-solving skills and attention to detail.
Ability to multitask and work under pressure.