General Manager (Quick Service Restaurant) Masters Job

Role Overview

The General Manager is responsible for the overall strategic direction, operational excellence, and financial performance of the business. This includes leading and managing teams, driving business growth, ensuring high-quality products and services, and maintain a competitive edge in our chosen market

Responsibilities


Develop and Implement business strategies to achieve company objectives.
Conduct Market research and analyze industry trends.
Identify opportunities for growth and expansion
Oversee daily operations of the company through the head of department.
Ensure efficient use of resources. Monitor and Control cost
Implement quality control measure to maintain high standards
Ensure Compliance with financial regulations and company policies
Lead, Motivate and develop high-performing team
Foster a positive work environment and company culture
Develop and implement Customer services strategies to drive sales, loyalty and retention
Ensure customer satisfaction through quality products and services
Ensure compliance with food safety regulations and industry standards
Implement quality control measures to maintain high standards
Conduct regular audits and risk assessment
Stay up to date with industry trends and best practice
Identify opportunities for innovations and process improvement
Implement changes to drive business and growth and efficiency


Required


Bachelor's degree in Food Science, Business Administration, or related field
Possession of additional qualification e.g., MBA can be an added advantage.
Minimum 5 years of experience in a senior management role in the food industry
Proven track record of success in leading teams and driving business growth
Strong understanding of food safety regulations and industry standards
Excellent leadership, communication, and problem-solving skills
Must be able to lead multiple initiatives through completion.
Must be able to multi-task and simultaneously handle important tasks.
Strong numeric and analytical skills
Must possess a natural flair for customer service.
Professional development opportunities and career growth.



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