General Administration Manager HND / BA / BSc Job

Job Purpose

The General Administration Manager oversees the efficient functioning of administrative operations, ensuring a clean, safe, and compliant work environment.
They manage facility maintenance, fleet operations, security, and immigration matters, contributing to the smooth functioning of daily activities and regulatory compliance.

Core Responsibilities and Key Result Areas
Office Maintenance and Hygiene:

Supervise and coordinate daily office cleaning activities to ensure a consistently clean and sanitary workspace.
Implement and enforce hygiene standards and protocols for all office areas.
Manage the procurement and inventory of cleaning supplies and equipment.
Conduct regular inspections to identify maintenance needs and address them promptly.
Collaborate with vendors and contractors to ensure high-quality cleaning services.

Facility Management:

Schedule and oversee diesel and generator servicing and repairs to minimize downtime and maintain uninterrupted power supply.
Develop and implement security policies and procedures to safeguard company assets and personnel.
Coordinate with waste management agencies like Lawma/Refuse Management for prompt collection of refuse, ensuring compliance with environmental regulations.
Conduct risk assessments and implement measures to enhance facility safety and security.
Manage contracts and relationships with facility maintenance (Cleaners) and security service providers.

Fleet and Transportation Management:

Coordinate all aspects of fleet operations, including vehicle maintenance, fueling, and scheduling.
Monitor vehicle performance and utilization to optimize efficiency and reduce operational costs.
Ensure timely renewal of vehicle documents such as licenses, permits, and insurance to maintain regulatory compliance.
Provide training and support to drivers to ensure safe and responsible driving practices.
Develop and implement transportation policies and procedures to improve overall fleet management.

Immigration and Documentation:

Process and maintain immigration-related documentation for international travel, visas, permits, and Passport Renewal
Stay updated on changes in immigration laws and regulations to ensure compliance.
Liaise with government agencies, legal counsel, and external partners to facilitate smooth processes.
Assist employees with visa applications, renewals, and other immigration-related inquiries.
Maintain accurate records and files of all immigration documents and transactions

Key Performance Indicators

Office Cleaning: Percentage of days the office meets cleanliness standards.
Security: Number of security incidents and Response time to security breaches.
Lawma/Refuse Management: Compliance with waste disposal regulations.
Fleet Management: Vehicle uptime and maintenance records.
Percentage of vehicles with up-to-date documentation, Timeliness of document renewals.
Immigration: Timeliness of visa and permit processing.

Knowledge Requirements

Must have solid written and oral communication skills
Understanding of facility management principles and best practices.
Familiarity with security protocols and measures.
Understanding of waste management regulations and practices.
Proficiency in fleet management and logistics.
Knowledge of vehicle documentation and renewal processes.
Understanding of immigration laws and documentation requirements.
Strong organizational and managerial skills.

Job Specifications

Bachelor’s degree in business administration, Facility Management, or related field.
Any related professional qualification is required.
Minimum of 4-7 years Facility Management or General admin role within the QSR industry, with at least 2 years in a leadership role experience.

Decision Expectations

Prioritize maintenance and repair tasks based on urgency and impact on operations.
Allocate resources effectively to meet facility and transportation needs.
Make decisions regarding security protocols and emergency response procedures.
Ensure compliance with waste management and immigration regulations.
Coordinate with relevant departments and external vendors to achieve operational goals.

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
The journey began with our pioneering of the food court concept in Nigeria - a new and... read more exciting offering for the local market. At the same time, we also imported well-developed QSR (Quick Service Restaurant) brands from South Africa. Since this time we have concentrated on developing our own brands, which already occupy prime market positions. Chicken Republic, as our flagship brand, is a classic success story.
Since launching in 2004, Chicken Republic has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
Our multifaceted business also comprises an Operational Division, Central Kitchen Unit and Supply Chain Division.