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Gender Based Violence Case Officer-Towntalk Relevant Educational Qualifications Job

3 days ago Other categories Abuja   40 views
Job Details

Locations: Abuja and Lagos

Employment Type:

Job Description

  • Towntalk and The Social Science Academy of Nigeria are using Area! as an AI mobile reporting tool to conduct data science into gender-based violence during and post-COVID-19 in Nigeria to improve survivor access to justice and needs. The call center will work to provide case management, therapy and referrals for offline cases.


  • Provide GBV case management and psycho-social support to vulnerable persons, particularly survivors of gender-based violence.
  • Case Management by assessment of needs, implementation of an action plan and management of the action plan to ensure appropriate follow up/revision and case closure when appropriate.
  • Maintain accurate records, and beneficiaries’ files to maximize confidentiality and safety.
  • Contribute to updates of mapping of service providers within the area of intervention to ensure that the team is informed of all relevant and available services.
  • Provide appropriate referral services to survivors including emergency response services, medical services, legal support, technology tools, therapy support, volunteer networks and others.
  • Follow up all referred cases to ensure appropriate services have been provided to the survivor and report gaps in referral services to the GBV Manager for action.
  • Prepare, engage and document case management technical meetings, case review meetings and referral coordination meetings, if needed.
  • Submit case management reports on a weekly and monthly basis or as assigned by the supervisors.
  • Work in teams to conduct quarterly analysis of GBV related incidences trends, referral gaps and related information, and present reports to the GBV Case Manager.
  • Attend Towntalk, SSAN other trainings accordingly.

Qualifications / Experience

  • Education to degree level in Psychology, Sociology, Gender Studies, Social Works, etc.
  • 2 years demonstrated experience in GBV case management.
  • Experience in conducting service mapping and referral pathways

Skills / Knowledge:

  • Language: Speak, read and write in multiple local languages
  • IT tools: Microsoft – Excel and PowerPoint, Sage, Power BI etc.
  • Communication: Excellent written and verbal communication skills.

Application Closing Date
8th March, 2021.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: using the "Job Title" as the subject of the email

Company Description
Towntalk is a technology company that builds predictive models using expansive data on local contexts to keep people, businesses and governments ahead of pressing challenges.
Our new mobile application - Area! is free to download incident sharing and verification tool to keep people safe.
We are recruiting to fill the position