Front Office Manager Bachelor Degree Job

Responsibilities

Managing and training the conciergeand team of receptionists
Ensuring the front desk provides a professional and friendly service for customers
Dealing with customers, including handling complaints when they come to the desk
Troubleshooting emergencies
Scheduling your staff rota
Liaising with other departments
Good telephone skills, particularly if you also look after telesales
Diplomacy and communication skills to handle any complaints and emergencies in a level-headed manner
The ability to multitask and manage your time
No fear of decision-making.

Dejavu Hotel and Suites is a reputable 5-star hotel located at Plot 3, 4, 7 & 8, El-shaddai Road, Alagbaka GRA, Alagbaka,Akure, Ondo State. Our hotel offers a selection of business services and facilities. Our staff are well trained to serve and provide guests with a truly memorable stay and experience at Dejavu Hotel and Suites.