Front Desk Officer OND / NCE Job

Job Description

Our company is looking for a professional front desk officer to oversee all receptionist and secretarial duties at our main entrance desk.
Your central goal is to provide our clients with outstanding customer service and support.
As the ‘face’ of our company, you should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities

Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Monitor, organize and forward emails.

Requirements

National Diploma or relevant qualification.
A minimum of 1 year of proven experience in a similar role.

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