Food & Beverages Manager HND / BA / BSc Job
2024-03-19 15:12 Cook / Catering / Confectionery Lagos 186 viewsJob Details
Location: Sabo, Yaba - Lagos
Employment Type: Full-time
Job Description
Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior
Is responsible for one area of the restaurant, in charge of organization, coordination and waiter service
Provides a high standard of hospitality and service for guests in the F&B point of sale
Helps increase the restaurant's revenue through his/her sales efforts
Ensures guest satisfaction in the area under his/her responsibility
Provides a friendly and personalized welcome for guests
Offers an attentive service to guests, adapting to any constraints
Heeds any remarks made by guests and ensures follow-up
Ensures respect of brand commitments
Conveys the image of the hotel
Takes part in the coordination in service operations
Organizes and supervises the work of the commis chefs, apprentices and interns
Carries out and supervises the following tasks:
Setting up the point of sale and preparation areas
Cleaning and tidying the restaurant and preparation areas before and after closing
Before every work shift, finds out about dish composition and any shortages
Organizes work and adapts timing and relational behavior to suit fluctuations in numbers and types of clientele
Ensures the equipment used remains in good condition
Manages his/her teams on a daily basis and generates a good working atmosphere
Helps train waiting staff, apprentices and interns
Integrates newcomers to the restaurant teams)
Offers suggestions, advice to guests and sells the different services available
Increases revenue for the point of sale through additional sales techniques
Helps increase guest loyalty through quality of service
Is actively involved in meeting the department's targets:
By respecting the procedures and internal audits applicable in the hotel
By increasing sales
Respects the invoicing and cash operations procedures
Helps manage crockery and appliances by avoiding breakages
May be asked to help with inventories, check deliveries and store food items
Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
Respects the instructions and safety guidelines for the equipment used
Applies the hotel's security regulations (in case of fire etc.)
Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.)
Requirements
HND / B.Sc in Hotel Management or in any related field
Diploma or / and Certificate in Food and Beverage category in the related field
5+ years of experience in a similar position.
Proficiency in communication and math skills
Ability to work in a team and supervise the subordinates
Quick decision making skills
Guest oriented, outgoing and service minded
Proficiency in the use of micros and other application programs
Honesty and loyalty
Motivational and interpersonal skills.
Application Closing Date
5th April, 2024.
Method of Application
Interested and qualified candidates should send their CV in MS Word or PDF to: career.dominostores@gmail.com using "Food & Beverages Manger" as the subject of the mail.
Note: Only qualified candidates would be shortlisted
Company Description
We are recruiting to fill the position below: