Food & Beverages Manager HND / BA / BSc Job

Location: Sabo, Yaba - Lagos

Employment Type: Full-time

Job Description

Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior

Is responsible for one area of the restaurant, in charge of organization, coordination and waiter service

Provides a high standard of hospitality and service for guests in the F&B point of sale

Helps increase the restaurant's revenue through his/her sales efforts

Ensures guest satisfaction in the area under his/her responsibility

Provides a friendly and personalized welcome for guests

Offers an attentive service to guests, adapting to any constraints

Heeds any remarks made by guests and ensures follow-up

Ensures respect of brand commitments

Conveys the image of the hotel

Takes part in the coordination in service operations

Organizes and supervises the work of the commis chefs, apprentices and interns

Carries out and supervises the following tasks:

Setting up the point of sale and preparation areas

Cleaning and tidying the restaurant and preparation areas before and after closing

Before every work shift, finds out about dish composition and any shortages

Organizes work and adapts timing and relational behavior to suit fluctuations in numbers and types of clientele

Ensures the equipment used remains in good condition

Manages his/her teams on a daily basis and generates a good working atmosphere

Helps train waiting staff, apprentices and interns

Integrates newcomers to the restaurant teams)

Offers suggestions, advice to guests and sells the different services available

Increases revenue for the point of sale through additional sales techniques

Helps increase guest loyalty through quality of service

Is actively involved in meeting the department's targets:

By respecting the procedures and internal audits applicable in the hotel

By increasing sales

Respects the invoicing and cash operations procedures

Helps manage crockery and appliances by avoiding breakages

May be asked to help with inventories, check deliveries and store food items

Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations

Respects the instructions and safety guidelines for the equipment used

Applies the hotel's security regulations (in case of fire etc.)

Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.)

Requirements

HND / B.Sc in Hotel Management or in any related field

Diploma or / and Certificate in Food and Beverage category in the related field

5+ years of experience in a similar position.

Proficiency in communication and math skills

Ability to work in a team and supervise the subordinates

Quick decision making skills

Guest oriented, outgoing and service minded

Proficiency in the use of micros and other application programs

Honesty and loyalty

Motivational and interpersonal skills.

Application Closing Date

5th April, 2024.

Method of Application

Interested and qualified candidates should send their CV in MS Word or PDF to: career.dominostores@gmail.com using "Food & Beverages Manger" as the subject of the mail.

Note: Only qualified candidates would be shortlisted