FMCG Regional Sales Manager (RSM) - Northern Territories - Givanas Group of Companies HND / BA / BSc Job

Responsibilities

Keep computer systems running smoothly and ensure users get the maximum benefit from them.
Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Provide support in a face-to-face capacity, over the phone, or via remote desktop software, helping staff or clients set up systems or resolve issues.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Replace parts as required.
Follow diagrams and written instructions to repair a fault or set up a system.
Support the roll-out of new applications.
Set up new users' accounts and profiles and deal with password issues.
Respond within agreed time limits to call-outs.
Work continuously on a task until completion (or referral to third parties, if appropriate)
Prioritize and manage many open cases at one time.
Rapidly establish a good working relationship with customers and other professionals, such as software developers.
Test and evaluate new technology.
Conduct electrical safety checks on computer equipment.
Maintenance of the Company's generator, solving of electrical issues, employees' data subscriptions, and others.

Skills

The ability to think logically.
A good memory of how software and operating systems work.
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
The ability to work well in a team.
Problem-solving skills
The ability to prioritize your workload.
Attention to detail.

Victory Travels and Tours Limited is an IATA-accredited Travel Management Company (TMC). Our close to three decades of requisite industry experience and solid network base allow us to provide a seamless and memorable travel experience for our clients.