FEMALE CUSTOMER SERVICE REPRESENTATIVE Bachelor Degree Job

Job Title: Female Customer Service Representative

Location: Awka,Anambra State

Core Responsibilities

• Receive customers and address all issues concerning their faulty products.
• Prepare Job Card for all jobsаwith proper classification i.e.аwarranty or non-warranty.
• Daily follow up on the engineers to confirm status of jobs.
• Responsible for Happy calls to customers and dealers.
• Responsible for Spare part request in line with job card details.
• Responsible for Job completion feedback to the customer.
• Forward all Job Card and faulty products to the Service centre supervisor.
• Preparation of а defective parts failure reportа( Panel , PCB & Compressor )
• Preparation of daily work report.

Requirements

• Bachelor's degree or equivalent
• Ability to stay calm when customers are stressed or ups
• Experience working with customer support.
• Minimum of 2 years experience in a similar role.
• Proficiency in the use of Microsoft office applications - MS Excel, Word and Powerpoint.
• Must be resident in Anambra State.

How to Apply Interested and qualified candidates should forward resume to recruits.virtualservices@outlook.com

Prower Health Services is a solution provider to the health sector in ONITSHA,Anambra State by providing accessible and functional facilities with quality medical assets and equipment that assure qualitative healthcare. We are in partnership with stakeholders such as governments,International Sponsors and multilateral agencies to foster improved health outcomes. We also have a stellar medical team that is committed to the health, well-being and satisfaction of our patients.We are a Company of Competent People, Delivering Exceptional Service in a Timely and Cost Effective Manner Using World Class Technology.