Facility Operations Associate HND / BA / BSc Job

The duties and responsibilities of this role include:

Plan, coordinate and oversee all installations (telecommunications, electricity etc.), repairs and refurbishments
Managing information technology and computer systems
Controlling and evaluating IT and electronic data operations
Manage the upkeep of equipment and supplies to meet health and safety standards
Control activities like parking space allocation, waste disposal, building security, etc.
Develop maintenance procedures and ensure implementation
Supervise all facilities staff: custodians, technicians, security, etc.
Manage relationships with contractors and service providers
Respond to all members’ building or equipment concerns immediately and with a customer-service oriented attitude
Coordinate technical support and logistics prior to and post events at Workstation
Monitor energy and electricity usage throughout the building including, but not limited to controlling air conditioning, turning lights on/off, reserving energy on appliances, etc.
In conjunction with the Community Operations Associate, store, track and organize all keys -- all building entrances indoor and outdoor, all rooms with a lock, private offices, and lockable cabinets
Plan, organize, control and evaluate IT and electronic data operations
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
Design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness
Experience and Requirements for this role include:
Proven experience as facilities or maintenance manager or relevant position
Excellent organizational and leadership skills coupled with good analytical/critical thinking
Working knowledge of facilities machines and equipment
Strong decision making and problem solving skill
Ability to manage a variety of staff and implement process improvement initiatives
Strong attention to detail
Passion and understanding of Workstation’s mission and values
Proven working experience as an IT personnel or relevant experience
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Expertise in data centre management and data governance
Hands-on experience with computer networks, network administration and network installation
BS in Computer Science, MIS or similar field

This is a full-time, non-remote role based in Lagos.

Workstation brings productive people together through shared workspaces, special events, social spaces and our digital member network. We were made by this community and we are here to serve its members. Love your work and work where you love.